Office SolutionsSupportWarranties and Terms & Conditions

Customer Assurance

Since Xerox is committed to excellence in after-sales support and services, our current policy is to support a product for a minimum of five years after it goes out of production. Supplies will be available for that product as long as there is sufficient demand for those supplies (at least as long as the product is supported).

Warranties

Select your product from the menu above to view the warranty.



Terms & Conditions

Service Agreement Terms & Conditions

CountryT & C DocumentProducts
Onsite
U.S., CanadaSERTC-16Phaser 3610, 4622, 6128MFP, 6500, 6600, 6700, 7100, 7500, 7800
WorkCentre 3315, 3325, 3550, 3615, 3655, 4250, 4260, 4265, 5325, 5330, 5335, , 5875, 5890, 5945, 5955, , 6605, 6655, 7220, 7222, 7225, 7556, 7830, 7835, 7845, 7855, 7970, EC7836, EC7856
AltalLink C8035, C8045, C8055, C8070, B8045, B8055, B8065, B8075, B8090, B8145, B8155, B8170, C8130, C8135, C8145, C8155, C8170
VersaLink C400, C405, B400, B405, C7000, C7020, C7025, C7030, B7025, B7030, B7035, C7020, C7025, C7030
Exchange
U.S., CanadaSERTC-08Phaser 3124, 3130, 3150, 3250, 3260, 3400, 6110, 6110MFP, 6120, Xerox B205/210/215, Xerox C230/C235