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Xerox® VersaLink® B605/B615 Multifunction Printer

What people are saying

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☆☆☆☆☆
★★★★★

(31)

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Very reliable over the years

The Versalink B605 has honestly held up for so long, as soon as it’s done I would definitely consider another xerox for the next printer. It’s been very reliable with minimal maintenance needed!
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easy to use

Wish the wifi unit did not fail and was not on back order
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Excellent printer and copier but for customer serv

I was stunned by the quality of this printer and copier. Unfortunately, it comes with pathetic instructions and customer service. I bought the premium service and I still don’t know how to make sure it’s I wanted to call and access them online or with a phone number is almost impossible. Are there any people actually there at Xerox?
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Never works

This is the worst purchase I have ever made. This printer never works and if you like spending your whole day fixing the printer - buy this junk. I am now searching for something new and this printer isn’t even a year old. Complete waste of money.
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The speed of the scanner and copying is amazing

This product has served me well. I would have preferred to have a color printer as well. I can easily fix minor issues such as jams and connections.
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Excellent machine!

After leasing a printer/copier for 15 years I finally managed to talk my company into purchasing one of our own for less than the cost of a year of leasing our old one. I absolutely love my Xerox! It's super-fast, and with the added finisher, no more sore elbows from stapling our conference materials together by hand. This one does it all, print, copy, scan, fax. The scan software has multiple options allowing you to scan receipts, multiple jobs into a single document, etc. The B615 has made my work-life infinitely easier and more productive. Installation is really easy, even with just a basic knowledge of printers, computers, and networking. If you're a small shop this is the perfect all-in-one to meet your B/W needs.
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Great printer. Easy setup. Good print quality

Great printer. Easy setup. Print quality is good
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Terrible Printer

Nothing positive to say about this printer at all. Nothing but problems with it since we received it last year.
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Response from Xerox.com

I apologize that you are experiencing issues with your VerrsaLink B605 device. We would be happy to help you resolve this. Please search our Knowledgebase for Support Articles to help resolve your issues: https://www.support.xerox.com/en-us/product/versalink-b605-b615?platform=win10x64 If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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It's only been up and running for a week

Xerox's claim that it's easy to install is a lie. First, one must be familiar with the IT terms/initials etc. We asked our IT people to help with this but they were unable to log into the copier. We had engaged CDW (the direct seller) to set it up, but after 1.5 weeks, the setup wasn't done. We had to have out copier repair service set it up with the IT service. This took them a few hours to set up. So far the copier is fine. At this point, I cannot recommend or not recommend the machine.
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Response from Xerox.com

I apologize that you are experiencing problems with your VersaLink B605 device. We would be happy to help you resolve this. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos for your device. https://youtube.com/playlist?list=PLDrIHH8CnE14TU3g-UYgI-nA0du89_tKu If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Quick Copier

Our B615 office system is great. Copier, fax, and email all in one machine. Easy to use and very fast.
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