VersaLink® C500

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Very difficult to print envelopes

Purchased printer for general office use. Very poor feature that you have to confirm the paper type, each time you open the paper tray. Have been working with our IT Department but cannot print an envelope from word. Who designed this machine??? Certainly would not have purchased this printer had I known this fact. Would love to have a technician from Xerox help me with these issues.
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Very fast

This printer is very fast! It spits out the print job in no time. We are a small law firm, and the printer must be fast and reliable. We are very pleased. Initially, the printer came to us broken. There was some hassle getting it repaired. The service technician was very helpful and responsive. When he had to come back, though, we were not allowed to just call him. We had to call the company and get a new work order, even though it was related to the same problem. It turned out there was a receptacle for used toner missing, which caused our problem. Due to the company procedures, the printer sat there in my office for close to a month without being usable, which was very upsetting. We limped along with our multi function machine for that time. Now that it is fixed, we are very pleased.
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Very Functional Printer

This printer has been fantastic compared to other small printers that we have used in the past. The printer prints fast, the tray holds a whole ream of paper compared to others that didn't hold that much. The color on prints seem to be bright, the depth of the printout holder is nice for large reports with a lot of pages. the touch screen is easy to use and is functional. Overall, very happy with the printer.
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Loving this new printer!!

Got a call from my xerox representative to let me know about the great rebate program being offered for the VersaLink C500. Bought the printer, and couldn't be happier! Shipped to us super-quick and installed it in less than an hour. Had the machine up and running in no time at all. Printing is crystal clear, and faster than we expected. Very happy with this purchase. We've been loyal xerox buyers for 15+ years and have no plans of going anywhere else! Gladly recommend this printer!
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This printer is near junk

This printer is the worst one I have used in my appraisal business in 27 years. It took weeks to find someone who could get it to work on a simple 5 pc network. After many hours of support help it barely worked on one pc. I finally found a local computer tech who got it to work. Then it is always saying you have the wrong paper size in it until you go to the printer and push OK, then it prints on the paper that was in it all along. I'll never buy another VersaLink. I will admit that the print quality is good.
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Does a great job with standard paper sizes. However, envelop printing is difficult and the quality deplorable.

This printer does a great job printing flat 8.5" x 11" jobs, and is exceptionally fast on two sided prints. However, jobs printed from the by-pass tray are not only more difficult to set-up, but also tend to jam if printing on card-stock or envelopes. In addition, the quality of printing on either card-stock or envelopes using the by-pass tray is absolutely horrible as the print smears in the device as it passes through, so I am being forced to print these on my B/W Kyocera if I want decent quality. I much preferred the Xerox Colorqube. Although it was slower, it was more user friendly and allowed me to print excellent color quality.
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Great Printer for the Money

My business partner and I left our central firm office and went out on our own. We bought the Versalink C500 to mimic a large enterprise printer. It does that and more. It is fast, quiet, and fits nicely with accessories. Set up did require the disk on my part. I purchased the cart and wifi add-on. The car is great. Super quiet printer that prints great on both sides. Would buy again.
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It's ridiculous how much I love this printer

I first ordered and tried a cheaper Xerox printer but hated it, so I returned it and got this one instead. I absolutely love it! It is very user-friendly and fast.
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Ok, product

The product runs fine, however, there are too many vague directions. If you want to change print from portrait to landscape you have to go in and type way too many directions for it to change. We are a portrait studio and frame shop and constantly use our printer to print forms and order forms . Too much involved to change direction of printing. Our phaser 6560 was much easier to use. The toner costs for this machine are at a ridiculously high price. Make the toners more affordable for each machine. We joined the toner club but have yet to use as costs are just too high. Parts for replacement cost as much as a new machine. Make parts more affordable.
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Fast printer, easy setup with a few caveats

Fast printer. Was easy to set up, but discovered it would need a separate adapter ($50) to make it wireless (thus 4 stars- seems like it would come with this in this day and age of wireless everything!) Wireless connection simple after install of adapter, but still could not get the printer to update firmware. After an internet search, I was able to update firmware manually (the second reason for 4 stars) Now that I'm up and running, overall this is a good, if not great printer for my home office. Color quality is very good, and printing is FAST!
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