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VersaLink® C500

Xerox® ConnectKey® technology enabled color printer

Reviews (71)
  • Color printer with support for Letter/Legal
  • Best for workteams of 5 to 15 users
  • Unparalleled productivity with incredible print quality and reliability
  • Cloud connected, mobile ready, app-enabled, and easy to customize
Paper size
Up to
Up to
M-F, 8:00am - 8pm ET
Starting at
after $170 rebate
Print speed
up to 45 ppm
Recommended monthly print volume
Up to 10,000 pages
Duty cycle
Up to 120,000 images/month
Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis.
Two-sided output
Wi-Fi connectivity
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See our exceptional print and color quality firsthand with a free print sample. You'll receive several free samples along with additional product information.

State-of-the-Art Printer and Data Security

Connectivity poses the risk of cyber-intrusion, but our ConnectKey® Technology protects from threats with strict printer security and data security.

Optimize your workflow and boost your productivity with ConnectKey Apps

Choose from an ever-evolving gallery of apps, delivering everything from cloud connectivity to vertical solutions. All at your fingertips on the control panel.

This product is middle of the road in many areas for my needs

I have a much older Xerox color laser printer which I still own but the toner has gotten more expensive than buying a new printer. The older printer is the best ever .The Versa 500 is very easy to use. The ouput time is great, the number of pages printed is certainly adequate a for home office use. However the toner is a different type than the older printer so the colors are washed out to a degree and not as clean or accurate to the actual colors I want printed. Toner is still very expensive so it would be nice to get better quality of colors printed. I will not buy in this line of printer again. I love working with Xerox but recenty they went to call back system or online help only and that is very discouraging while that is not a printer issue it certainly is a customer service issue. I would prefer to stay with Xerox but that change alone is asking me to explore other options for both the color laser printer which is a must for my work & the needed customer service to be able to call in for help. I still prefer Xerox as a company to support. The versa is fine for a mid range color laser printer and if that meets ones needs the price of it certainly a good choice.

Response from
Thank you for taking the time to give a review of the Xerox VersaLink C500. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design.
Nice printer with cool features...

This is my first time using this product and the only complaint I have is how many times you have to change the media type. Other than that, it's GREAT!!!

lead penny
Versalink C500 poor service

I purchased this machine on March 26, 2021. On March 30, 2021 had technical support help me install it to my computer. Upon following directions I got a paper jam that could not be pulled out. The technician requested that a service technician contact me to repair the problem. He said I would be contacted that day for an appointment. It never happened. I called on March 31st was told I would be contacted that day NO CONTACT I called on April 1st was told I would be contacted that day for an appointment NO CONTACT I was told they had the wrong zip code when it was checked everything was correct. AN EXCUSE I called on April 5th and was told it was a high priority and wsould be contacted that day. NO CONTACT Today is April 6th and still NO CONTACT POOR SERVICE or NO SERVICE I have contacted service multiple times NO RESPONSE

Response from
I apologize that you are experiencing problems with you the Support Department. We take your feedback seriously and we are always making efforts to improve our Support. We recommend that you please call us at 800-835-6100 option 1, 1 and ask to speak with a manager to discuss your concerns.
OK Printer

First, I am hard-wired into the printer, not wifi. Very slow first page. Goes to sleep mode way too quickly. Time-consuming having to push the button after you pull out the tray to load or change paper before printing. Have to push OK too many times to print a letter on letterhead and then an envelope and then back to bond paper. The memory will only print 5 or six pages of a report before pausing. I bought as much memory as they sell. Toner usage is better than average. Xerox support is OK, but to get warranty service you have to belong to some club thing that I think I belong to but find that I don't when I call and when I try to set up the club account I find I have an account I can't get in to. When I call the service team back they tell me I don't have an account. For that reason, tech support gets an "F".

Response from
I apologize that you are experiencing problems with your VersaLink C500 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this solution to adjust the power saver settings that may help you: Configure Power Saver Settings - If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Great printer

Really great overall printer. Economical and high quality prints. Had it for over a year and still works. Rated a bit lower on Ease of use because updating it wasnt working from the printer UI. But could update it by downloading the file manually. Can be a bit tricky to setup correctly, but this is same for any printer... Once its setup it delivers consistent results.

This product has the great features and looks great too.

This is a solid product and is easy to use. It fits the stand that I use perfectly. I like the way it prints fast and prints quality copies both 2 sided and single. The control panel is really great because it tilts up where it is easy to read while sitting at the computer. The other item I like is that it lets me know when the print job is finished even if it is 1 copy or multiple copies. I am enjoying a job well done with this printer.


BLI Winter 2018 Pick Award Winner

Outstanding Color Printer for Mid-Size Workgroups



Part # Description Price
VersaLink C500 Color Printer, Letter/Legal, 45ppm, 2-Sided Print, USB/Ethernet, 550-Sheet Tray, 150-Sheet Multi-Purpose Tray, 110V, Solutions & Cloud Enabled
after $170 rebate

Supplies & Accessories

Xerox Supplies Deliver Quality, Reliability and Performance

Using Xerox® Genuine toner and ink in your Xerox printer will ensure that prints are delivered with consistent quality. Testing conducted by independent printer evaluation laboratories proved Xerox Genuine Supplies are more reliable and deliver up to 27% higher page yields than aftermarket alternatives.

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Pricing Details

Prices do not include applicable taxes, shipping, or handling charges and are subject to change without notice.