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Bought early for an anticipated Christmas printing rush. Two months and 200 pages later it failed - just when it was most needed. Engineer visited quickly, but pronounced it dead and would need swapping. Two weeks on, I have to phone Xerox daily to be told that this is being arranged and that they will get back to me. They haven't. I've had to buy another (non-Xerox) printer.
Our office traded out some HP printers that worked great for these terrible VersaLink400 printers that either do not work or were not set up properly. We have had them a year and so far all I can get it to print is 8 1/2 by 11 paper. I used to be able to print all kinds of labels on the by pass tray but when I try with this machine all I get are error messages. A "technician" set up a "template" that was ridiculous to use to print one of the labels that I used to use. I hate this machine and wish that I could get my old HP printer back. I was much more productive using it. Now I use an ancient electric typewriter in the hallway to type labels. Really!
This printer has great features and is the best Xerox product I have ever bought and I have used several of them. This printer is a savoir for my company and has allowed me to expand.
The printer overall is good. It is VERY expensive to replace ink! That is the biggest fallback. It is fast and has lots of options.
Expensive with limited features. Quit working after a short move to new office. Dead-no power. Hard to connect to WiFi. Tossed it in dumpster
I bought my printer last month after lots of research. I had an HP but it was having problems and was discontinued. After much study (but evidently not enough), I chose the Xerox C400 (over many other brands.) My printer is on a table a little away from my desk. I assumed that when I opened my bypass tray it would print from there without having to reset it every time. I put my checks in the bypass, go back to my desk to print them and then have to go back to my printer to reset them to print from the bypass. One tech guy I talked to right after I got my printer and it didn't pull from the bypass "showed" me how to do it. I am having another issue yesterday and today so I called back today (ref. #25423847) and "when it happens again" I will call back and give the reference number (no solution), I asked the tech person I had on the phone about my bypass tray. He informed me this model does not use the bypass tray as the primary if it is open, you have to reset it each time. I absolutely would not have bought this particular printer if I had known it did not do what I expected.
Outstanding Color Printer for Mid-Size Workgroups
“Very easy to use and flawlessly reliable, the Xerox VersaLink C400 Series can be counted on to keep work moving smoothly,”
Using Xerox® Genuine toner and ink in your Xerox printer will ensure that prints are delivered with consistent quality. Testing conducted by independent printer evaluation laboratories proved Xerox Genuine Supplies are more reliable and deliver up to 27% higher page yields than aftermarket alternatives.
Single, configurable print driver for users of popular "Pull Printing" solutions.
Simplify printing of email, photos and important office documents directly to your Xerox printer or MFP using Apple® AirPrint™.