This is our second color cube printer. We had the 6510 before. This printer, the 7500, is terrible. We have to call the repair man constantly. There is even one location the paper jam and you cannot clear it. You have to call repairman! We have spent as much on the repair man as the printer. Maybe we got a lemon. This machine is the worst experience I have had with a printer/copier.
The printer has great quality in both color and monochrome but you need to move mountains to actually get it to print anything. 90% of time the printer selects paper from the wrong tray or claims that the paper size is incorrect and errors out. Correctly selecting paper size, tray, and print quality on the printer dialog box is a crap shoot. Sometimes it works but most times you will be frustrated.
Cartridges are too expensive, making printing expensive. The toner price is not justified since other Xerox machines have less expensive consumables. It's a great machine, toner is expensive.
I love it. There are about 10-15 staff that use this printer on a daily basis. Everything from a letter size to legal to tabloid and larger (I haven't tried the banner printing feature yet). I was suprised to find out when I checked the meter on the quantity of prints. It said we had done nearly 10,000 prints in a 30 day period on a variety of formats. The printer was not impacted in any way and it was ready to do more. The consumables are easy to get to as well as any of the other changeable parts in the printer. It just keeps on going despite the heavy usage. Several staff have mentioned that the quality of the print is better than any of the other printers we have used before. It is a smart design and easy to use.
We routinely use the 7500 for our small architectural office. Makes color printing as easy as black-and-white. Replacement of consumables much easier than earlier machines. Energy saving features a plus. Has transformed our workflow.
This printer prints great color whee using a PS drive. Unfortunately the only PS drivers that are available are outdated and it takes almost twice as long as the V4 or PCL driver to print. But if you want accurate color - you must use the PS driver. Other than that the color and quality are outstanding.
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