The ink for this printer is pricey, it's not easy to service, and it takes forever to "warm up" before every print. It's also not very easy to service. If it prints double sided we haven't figured out how, and it doesn't scan documents as far as we were able to figure out.
Quality and speed is good. Just be ready to replace cartridges, imaging units, collection trays, and many other pieces and parts. Most all of them will cost $200 - $300 apiece. Although, less expensive than color printing per page at Kinko's, the operational close of this printer will come close to them. We will never buy a Xerox printer again.
We have been using the 7400 for about 6 years now and in that time we have had 1 or 2 issues with it. 1) The keypad failed in the 3rd year 2) The plastic gear for the waste tonner broke in the 5th year Only major issue is the cost of the toner; to replace every color is over $1000.00 which for a $5000.00 printer seems over priced! That is not including if the imaging units have to be replaced, but that has happened twice in the time we have owned it. All in all a good machine (cost of toner aside).
This printer has served me well for over 4 years now, but cost of supplies seem to have increased over this time.
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