Replacement toner is high priced, basically a disposable printer. Have problems with the printer waking up when I send a print job, maybe I should read the instructions more carefully.
This is a great product for me. The color is great, the speed is great and over all it is great. The only part that is NOT great is the programing or if you have an issue. I am not smart enough to figure it out. I have hit some wrong buttons and lived to regret that and fast. Ink usage is okay, the refills are not cheap. If you are looking for a work printer to print in color this would be it.
I purchased this printer with some hesitation due to many bad experiences with several other brands of printers. Much to my surprise I have not had any problems with this machine. I am very pleased with its performance, "right out of the box" it has been a winner for speed and quality of print. If anyone is looking for a budget priced laser printer I would recommend the Phaser 6510 as a best choice.
I ordered a Phaser 6510/DNI for my small home office, to replace an old laserjet that was becoming problematic. The Phaser was delivered and I unpacked it, and powered it up to begin configuration. On power-up it gave me an error message 092-318 and the screen said to Power the Printer Off and On. The error persisted through several power-ups so I referred to online support which said it was probably a bad yellow toner cartridge. I then phoned Xerox support and they sent me a replacement yellow toner cartridge. This did not fix the error, so I called again and they said that it might actually be the yellow drum cartridge, so they sent one of those. The error persisted with the new drum cartridge, so they sent a repair person. We weren't happy to have a visitor in the house during Covid, but he performed some diagnostics and said that the machine probably had a bad board and he would order a replacement. After he waited 20 minutes on hold for Xerox support I told him that he'd been in the home office too long due to Covid concerns. At this point I realized that I had a lemon and I returned the Phaser for a full refund, and ordered a different brand of laserjet.
Thank you for taking the time to give a review of the Xerox Phaser 6510. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design.
The print quality is great. However, it's not easy to use. The settings are not as intuitive as other Xerox machines and other manufacturers' printers I've used.
I recommend the Phaser 6510 for its speed and print quality. My only negative would be the 2 part toner drum system the phaser uses, however it lasts for quite a while so the pros out way the negative.
I order the printer and ink from Xerox's website in late December. There was no mention on the order that the ink was not available. The printer arrived Dec 30. There is no communication from Xerox about this even once. I contacted CDW, the fulfillment house for Xerox and they said the ink was on backorder and had no other info. I asked CDW if the warranty period would start whenever I finally received the ink and they said 'No, the warranty period starts when you received the printer'. I cannot say how disappointed I am the way Xerox handled this.
I apologize that you are experiencing problems with your Phaser 6510 device. Please contact the Customer Support Centre at 800-835-6100 option 1, 1 to discuss the date the warranty coverage begins.
This printer has been great! Easy to use software. I also recommended and purchased it for individual executives while I was the internal communication technician for Verizon then Frontier Communications in California.
I recommend the Phaser 6510-DNI model which has built-in Wi-Fi and Air Print, so that it is easy to set up and you can print from computer, iPhone or iPad. Dry ink lets you use highlighter without smearing the print. At 35 pages per minute, it is a great business printer.