Phaser^® 6510

I was looking for a printer that was clearly quality built and capable of lasting four times longer than warranty period and customer support. I think I found it in this printer. After delivery, I was unable to setup the WiFi portion on the printer. Contacted Xerox Support. Support personnel, by phone, Franklyn, was able to assist me thru the setup procedure . This took several tries before mission accomplished. Needlessly to say the person was VERY patient with me. This printer was ordered directly from Xerox. Shipping was 2 days! It is being used in the home environment. Strong build quality. It has a lot of features for the office-professional environment as well for the home user like me. The print quality both in B&W and Color is sharp. The print speed is as advertised. I purchased the printer December 2021 and so far impressed with it's performance and support. Nothing to complain about. I would recommend this printer for the office or home environment.

The printer itself was fine. Average print quality, average speed. Recently they recommended a software upgrade for an undisclosed security vulnerability. I'm in IT, I do these all the time. Followed the instructions to the letter and it bricked the printer. Called the support line and they said I could talk to them for $25 but no guarantees. I asked to speak to a manager and after a 20 min hold the agent came back and said the manager wouldn't speak with me but he recommended a billable service call. I have never had a company botch a firmware update that bricks the device and then expect the customer to pay to fix it. Unacceptable.

We have had this printer for about 4 years now and it has been the best printer we have owned. No issues and the print quality is as good today as new out of the box.

This printer is compact and easy to use. It prints well both in color and black and white. I like that it's quiet and quick too.

The Phaser has been a great machine to use in my GT classroom. It gets used daily and holds up well. The print quality is great and it's easy to use!

I have two Xerox products at home - one has both a scanner and a printer and the other has just a printer (Phaser 6510- color printer). The Phaser 6510 is very easy to use, the printing quality is at the best, the speed of printing is excellent. The feature that I really like (that was missing the first product I mentioned) is WiFi printing that is available from the phone. Printing on both sides is also available.