Phaser® 5550

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Better than what we had

This printer replaced a Xante Accelawriter 4G. As good or better for less money. Xerox service also a plus, as are the multiple trays.
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Love the stapling

We purchased this printer for several needs, one of which is stapling. With the finisher, it staples wonderfully and eliminated our need to hand staple. Printing is efficient and, of course, double sided printing saves paper.
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Trouble free but has limits

Worst aspect of this printer is you are unable to control duplex image backup. The software/firmware is not good but it is PS, fast, 11x17, 1200dpi and cheap to run.
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It's a work horse; it just keeps moving foward

We replaced some older machines that kept locking up. These are great machines that handle an heavy workload.
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This product has served us well for a long time

We have had this printer for a long time and it continues to produce good copies.
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Great printer for high volume, but make sure and buy quality supplies

Duplexing works well on this machine, but only if you use a high quality paper. You can't get away with the 20 lb copy paper, especially not if it's recycled. On my machine the duplexer tends to jam after two or three pages. This machine does a great job on cardstock, and can easily accept a higher weight sheet through the multi-purpose tray. Use the real Xerox toner cartridges, or you won't get adhesion on letterhead, bond, or cardstock.
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product is fine

product is fine, product is fine
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Great Printer

This is a great printer - we use this mainly for printing large documents. The quality is much better than my previous HP printer. I would definitely recommend this product.
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System has Major Driver problems

This printer has major problems with it's 64 and 32 bit drivers. Works best with Windows XP but if you go to anything newer forget about printing to extra trays or an envelope tray. If you have a mixed network you may as well forget about printing to network programs which are set to print to set trays.
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Phaser 5550

I love that it doesn't require as much ink as the other laser printers I have in the office.
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