The printer worked quite well - fast, good duplexing, easy to set up - until I applied the firmware update. Now it will print the test page but otherwise iis a brick. Contacted tech support and a guy sent an email reply that he could not would not help me until I provided a company name. Since I bought this as a consumer, it looks like Xerox does not stand by their product unless I have the power of multiple purchases or a contract with them. Makes me question getting another product.
its quiet, fast, and inexpensive. i haven't had to buy or change the ink yet.
Product is Lightening Fast with Clear Sharp Printing; Adding a Duplexing Feature not only saves paper but also enable book-style work. Most Excellent Machine which I highly Recommend!
The only problem I have is that I can't get the machine to recognize when I am using the direct feed paper tray.
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