The worst printer I have ever had. Xerox typically come in with high quality products, but they missed that mark by a longshot here. The connection this printer attempts to have is elementary. The quality is no better than average. I even tried to call customer service and after 20 minutes on hold, the person on the other end told me that he could not help and that maybe I should call again later. Overall this product is a 1/10.
As a first time Xerox user, I have been very pleased with this printer. It is easy to use although there are functions that I have not even used yet! Prints are very clear as well as copies and the toner lasts much longer than I expected it to. I would recommend this machine, especially to offices that are larger and need a printer that multi-functions. It is really more than I need for this one girl office but I am planning on experimenting on new projects with it as time permits.
I WOULD RECOMMEND THIS MACHINE TO PEOPLE WHOS STARTING A BUSINESS WITH THIS MACHINE IT MAKES YOU JOB EASIER FOR YOU CAN USE IT TO PRINT, COPY AND EVEN SEND FAXES IT ALSO KEEP A DETAILED SUMMARY OF WHAT YOU DO. THE MOST INPORTANT THINK IT ALWAYS PROMPT YOU TO LET YOU BE AWARE THAT YOU WILL NEED SUPPLIES. THIS MACHINE IS GREAT OUT OF TEN I WOULD RATE THIS MACHIN 9.5 . SO ANY ONE READING THIS WHOS INTERESTED IN PURCHASING A MACHINE THIS IS THE ONE YOU SHOULD REALLY GET YOU WILL HAVE NO REGRETS IN DOING SO .
Since receiving this brand new machine I have had to replace a motherboard and a fuser. It's been just over a month out of the box, mind you. It constantly requires restarts and when I'm on the phone with tech support it seems that the constant reboot is a feature, not a bug. And the toner costs are insane. I would not recommend this product for purchase.
Buttons on touch screen: they bip but do not register the action. Also, they are very unresponsive. So you press and press then a bip, then nothing happens, then you press again, then something happens. Network printing: you send several documents. One prints but there is no indication of the number of pages left to come out. printer stops. You wait, OK, my printing is finished. Then you walk away then the printer starts again was not everything was printed. Why is the basic display of "Printing page x of y" not shown remains a mystery. Copying 2-side pages: you scan, you scan you scan away pages after pages, nothing comes out then when all the scanning is done, printing starts. It's a waste of time. As soon as 2 sides of a page are ready, print it while I scan other pages, it saves me time. Emailing of 2-sided documents: simply cannot be done unless the document is in the document feeder. We have exam scripts that cannot be fed through there so that we cannot scan then email as pdf. The only stupid option is to copy them on A4 then scan them for a pdf. This is a waste of paper an energy. Designed by people who never used a printer/scanner and have no clue how they should work, not by professionals.
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