Constantly inexplicably hangs, refuses to scan , it is impossible from the web interface will reset the hung jobs .. I have to reset the jobs directly from the device.. no updates and this problem is not solved ! For its price you can find a device more worthy ! I am very sorry that contacted Xerox
I regret buying this product. Expensive supplies that does not last for what it says. Poor technical support and poor software update and upgrade. There was no software upgrade ever for this machine.
i love my Xerox. there is nothing more dependable and reliable then this thing. Is great for an office on the go. The docking station works great in the office but I can take the scanner to a clients house and scan copies of documents or had written information without taking the originals back to the office to copy.
this is good if you have single and small print jobs. we use this as a supplemental printer and am quite satisfied.
Stay away. Machine doesn't respond to button presses, when it does, it's slow. Top paper feeder is a nightmare (it works 15-20% of the time, and when it does, it jams up for no apparent reason). This is perhaps the most aggravating copy machine I've ever used. Our old machine was WAY more reliable than this. I actually can't believe Xerox thought that this is fit to go on sale.
Having two of these over the past several years, I can tell you that this premium-priced multi-function printer has many flaws: 1 - Can't duplex glossy paper, so you must manually flip the paper and reprint side 2. 2 - When re-feeding glossy paper for side 2 printing, the machine jams every other page, requiring three doors to be open and paper removed and discarded. 3- Extensive color calibration is required to get the desired color. Prepare to waste lots of paper and printer consumables. 4 - Even when idle, the printer periodically performs self-calibration and wastes consumables and fills the waste cartridge. 5 - Paper feed paths are not well suited for heavier stock and envelopes.Wrinkles and jams abundant. 6 - Consumables are short-lived and expensive. Disappointing unit, especially next to the 6180 units that we had. The 6400 is supposed to be higher-end and more suited for higher-end graphics, but it really couldn't compare to printers under $1K.
Using Xerox® Genuine toner and ink in your Xerox printer will ensure that prints are delivered with consistent quality. Testing conducted by independent printer evaluation laboratories proved Xerox Genuine Supplies are more reliable and deliver up to 27% higher page yields than aftermarket alternatives.