Frustrating and inconsistent
I ended up with this product because there are few options that offer 4 in one and black only laser printing. This is my home office printer, need all function. We have Xerox at the office as well. Same problems. Poor software makes many simple tasks complicated--like scanning to computer file--took a big work around to get it to work. poor options for controlling scanning quality, shape, etc. Frequently goes into sleep mode and has to be manually wakened, so won't print if you are not standing next to it to wake it. Send faulty messages that it has not been able to print when it has printed. Sometimes really won't print and has to be powered down and up again to get it working. Very slow to start each printing job. Fast enough for each page in the job, but very slow if you have several separate jobs to print, which is usually the case. Takes up to 30 seconds to start printing, seldom under 15 seconds. Prints a two page document about itself every time there is a power disruption or other problem--huge waste of paper and ink. Can't figure how to turn that off. Really unhappy with this machine.