WorkCentre® 3300 Series

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Buy something else

We are constantly having to replace the printing drum. After internet searches, you can see that it is a common problem. Although the printer is on the cheaper end, you will sink lots of money into printer drums
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Frustrating and inconsistent

I ended up with this product because there are few options that offer 4 in one and black only laser printing. This is my home office printer, need all function. We have Xerox at the office as well. Same problems. Poor software makes many simple tasks complicated--like scanning to computer file--took a big work around to get it to work. poor options for controlling scanning quality, shape, etc. Frequently goes into sleep mode and has to be manually wakened, so won't print if you are not standing next to it to wake it. Send faulty messages that it has not been able to print when it has printed. Sometimes really won't print and has to be powered down and up again to get it working. Very slow to start each printing job. Fast enough for each page in the job, but very slow if you have several separate jobs to print, which is usually the case. Takes up to 30 seconds to start printing, seldom under 15 seconds. Prints a two page document about itself every time there is a power disruption or other problem--huge waste of paper and ink. Can't figure how to turn that off. Really unhappy with this machine.
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works very sporatically on network

WE have 2 of these set up on our network and both of them seem to be off the network more than they are available. For no reason they just fail on printing from a network computer.
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No Brainer

The Xerox 3345 is great. It's functional, easy to use, and provides many resources right at my fingertips.
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Lacking

I find it very difficult to accept that any printer made after 2000, does not have the ability to automatically detect paper size when scanning or copying. The copy function is complicated when reducing or enlarging image. Too many options HAVE to be selected. Printing quality is excellent, but that is the only good thing about this printer.
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Scan to email or to all the computers, all features are great!

The work center is a great complement to our busy office, we all can scan or print at the same time and the response is amazing.
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Too Many issues

The printer is good looking and all, but there are too many issues with it. I have installed it about 20 times already, but it always has something going on that makes it be installed again. It never installs the Scan with the printer, so you have one, but not the other. I install the scan, it works, but then it is not there anymore. Frustrating, I wish I could return it and be done with it.
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Poor quality

I bought a Xerox 3335 to replace a 3325 I had for many years. Out of the box, it kept having paper size mismatch error. I sent that one back and got a new one. This one has been working fair since. I still get random (one a day) Paper size mismatch error. Likely a sensor problem. Also its wifi looses connection to my system. We have several other printers that do specific things in my office and I do not have as many problems with all the other printers compared to this one. I have had a small business for 13 years and have always used Xerox as my main work-horse printer. I am re-thinking that going forward after this one dies.
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I like the many function options.

I like the speed of this printer especially when printing multiple reports.
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Not user friendly at all

Slowest printer I've ever used. It takes several seconds to send a job to the printer. Also, to copy you must first tell the printer you want to copy by selecting the copy button before you can copy. Doesn't do any 2-1 or 2-2 sided double copying. All double sided forms must be copied on one side then flipped over and copied again. It also constantly tells me I need toner even after replacing a toner. Once you refill the paper tray you must confirm you've used the right size paper. Unable to print envelopes or anything that is not letter sized. This is the most dysfunctional printer I've ever used.
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