This printer has several drawbacks, the most serious being that it overheats quickly, causing a variety of printing issues. When printing multiple pages, or printing double-sided (any more than about 4 pages) paper frequently gets jammed, it grabs two sheets of paper, rather than just one, which creates pages that are not aligned properly, and print quality quickly deteriorates, leaving streaks or dots on the page. Because it overheats, it also causes paper to curl or wrinkle, sometimes significantly. The scanner is easy to use, but I would say the scan quality is mediocre. I have not used the fax function. I would only recommend this printer if you plan to do small, single-sided print jobs.
It broke within 30 days of purchase. It took 2 weeks to find the right person to fix it. It is exceediingly slow to print. The document feeder jams about 50 % of the time.
I'm disappointed by the number of times I've had to replace the roller wheels for scanning. I scan daily and they've just not held up well. Yesterday while unjamming a scanned paged, one of the plastic washers holding on the lid broke and now I cannot print or scan.
This copier is easy to use and makes very nice copies. The speed is not the best, but that is really secondary to the product's attributes. We use it for all kinds of copying needs and it works very well for us.
A small copier. Takes up little desk space. A little tricky making copies larger or smaller. Takes a little getting used to. Great product for the money.
We used the WorkCentre 3210 to replace an aging copier. We have saved money buying this device and supplies compared to the maintenance contract for the old copier. The Workcentre 3210 is reliable and does the job. My only complaints are that it takes a long time to warm up and getting our orders processed without sales tax is proving a challenge.
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