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VersaLink® B405

Xerox® ConnectKey® technology enabled smart Workplace Assistant

☆☆☆☆☆
★★★★★
Reviews (107)
  • Black-and-white MFP with support for Letter/Legal
  • Copy, print, scan, fax, email, and cloud
  • Best for workteams of 3 to 15 users
  • Unparalleled multifunction productivity with incredible print quality
  • Designed small to perform big at the heart of your business
Output
B&W
Paper size
Letter
Up to
47ppm
Up to
15Kpages/month
$879
1-866-460-2248
M-F, 8:00am - 8pm ET
Model
B405/DN
Starting at
$879.00
Estimated Retail Price
Print speed
up to 47 ppm
Connectivity
Ethernet 10/100/1000 Base-T, High-speed USB 3.0, NFC Tap-to-Pair (optional: Wi-Fi 802.11n and Wi-Fi Direct with optional Wi-Fi Kit (concurrent wired and wireless connections supported))
Two-sided output
Standard
Duty cycle
Up to 150,000 images/month
Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis.
Sustainability
New Augmented Reality Support

Augmented reality is now powering our customer support team. With the help of CareAR, A Xerox Company, and its augmented reality platform.

State-of-the-Art Printer and Data Security

Connectivity poses the risk of cyber-intrusion, but our ConnectKey® Technology protects from threats with strict printer security and data security.

Optimize your workflow and boost your productivity with ConnectKey Apps

Choose from an ever-evolving gallery of apps, delivering everything from cloud connectivity to vertical solutions. All at your fingertips on the control panel.

3.8
☆☆☆☆☆
★★★★★
EASE OF USE
SPEED
VALUE
PRINT QUALITY
James
☆☆☆☆☆
★★★★★
So far Good

Easy to work with the hardware parts. Quick set up, software user friendly.

MARC
☆☆☆☆☆
★★★★★
EXCELLENT UPGRADE

WENT FROM THE XEROX WORK CENTER 3615 TO THIS AND IT IS AN EXCELLENT UPGRADE! ONLY COMPLAINT IS THE SCREEN ALWAYS GOING TO SLEEP. PRINTER HAS ALL THE FEATURES YOU WOULD NEED AND IS FAST! CAN'T ASK FOR MUCH MORE. THE ONLY UPGRADE LEFT IS FOR THE MACHINE TO MAKE YOUR COFFEE FOR YOU!

Lisa120
☆☆☆☆☆
★★★★★
Confirmation

I can't seem to figure out how to print a confirmation page that the fax has been sent. Does this machine do this??

Dissatisfied
☆☆☆☆☆
★★★★★
Xerox service and communication is extremely poor

I'm writing about the situation where my Xerox VersaLink B405 Serial # 9HB925608 failed.  I researched the various laser printers on the market for the printer capabilities within my price range.  I chose what I believed to be the best choice, Xerox VersaLink B405 and it was delivered mid October.. Clearly I have made an expensive and troublesome mistake as failure occurred near the end of May and remains inoperative. I opened a service ticket #25717472 on June 4th.The Xerox representative on the phone assisted me in performing a variety of actions to verify the printer was indeed not working properly.  Upon completion of these actions I was told a service technician would be dispatched. I offered to take the printer to a repair shop but was told it would be an on site service call. Very good so far but.... The service technician was very cordial, courteous and capable and I told him no big rush to return the printer to service however I never anticipated it would drag on this long.  The technician has now visited 4 times over the past 76 days replacing various components in the printer.  At the end of his last visit on August 11th the technician made contact with someone at Xerox and told me the printer was authorized to be replaced as it was no longer cost effective to attempt even more on site repairs. Xerox was contacted on August 17th in an unsuccessful attempt to learn when the printer replacement would be performed.  I was informed by the Xerox representative that some additional information needed to be provided by the service technician so the resolution would be given a higher priority.  Again Xerox did not contact me so on August 19th I called Xerox once more.  Again I was told the same thing where there was some incomplete information on my service ticket that was required and the order for the replacement was not yet initiated pending some missing information. I asked why Xerox would not contact me and what I could do and was told to just keep calling until the problem is resolved. I also asked if Xerox treated all of their customers this way or was it just me and the reply was it should not happen like this.  Of course I already knew that but again no resolution whatsoever except being told the service technician would be 'pinged' to contact me. So now it's about 3 months post failure and 76 days so far with the service and repair ticket in the hands of Xerox but I have absolutely zero information about when I can expect the replacement.  Despite Xerox having my phone number, email address and physical mailing address I have had zero contact from Xerox this entire time, including the days since I was told the printer would be replaced.  My decision and my strong advice to others is to avoid and never purchase any Xerox products.

Response from Xerox.com
I apologize that you are experiencing problems with your Xerox VersaLink B405 device. I have reached out to the customer relations agent that has been in contact with you, and she will be reaching out to you via email again ASAP.
RW
☆☆☆☆☆
★★★★★
Horrible experience with this printer

I purchased this printer in April. Received the printer with no cords. After a separate purchase for a power cord the darn thing would not work. Call service, replace a p[art. Still not printing right. sent a technician, waited for another part.. still not working.. its been over 2 months and I am still not able to use this machine

Response from Xerox.com
I apologize that you are experiencing problems with your VersaLink B405 device. We recommend that you contact our Support Department to assist you with this issue and get an ETA on the part you are waiting for. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Duncan67
☆☆☆☆☆
★★★★★
There is a noise it makes when printing that is not good.

There is a noise it makes when printing that is not good.

Awards

2017 Better Buys for Business

Editor’s Choice Award

“Ease of setting up the printer without IT involvement, reasonable operating costs, wireless and mobile functionality.”

Prices

Configurations

Part # Description Price
VersaLink B405 B/W Multifunction Printer, , Prt/Cpy/Scn/Fax, Ltr/Lgl, Up To 47ppm, 2-Sided Prt, USB/Ethernet, 550-Sht Paper Try, 150-Sht Multipurpose Try, 60-Sht RADF (reversing Automatic Duplex Feeder), 110V
$879.00

Supplies & Accessories

Xerox Supplies Deliver Quality, Reliability and Performance

Using Xerox® Genuine toner and ink in your Xerox printer will ensure that prints are delivered with consistent quality. Testing conducted by independent printer evaluation laboratories proved Xerox Genuine Supplies are more reliable and deliver up to 27% higher page yields than aftermarket alternatives.

Owner Resources

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Pricing Details

Prices do not include applicable taxes, shipping, or handling charges and are subject to change without notice. Products are available to qualified business customers installing in the US; subject to applicable terms and conditions. Products may be either New or Newly Manufactured, Factory Produced New Model, Remanufactured; which have been produced to a Xerox pre-determined standard and may contain both new components and recycled components that are reconditioned.