Great Disapointment !!!! Req a lot of service calls, problems started 3 months after buying... expensive!!!
Bought this multi-function machine to replace an older Xerox MFP. Pros: Scanner does a nice job reproducing images, fax machine seems to work fine. Cons: mostly on the printer side...takes FOREVER to "warm-up", even if you've printed something a few minutes earlier. Copier feed causes images to be copied at an angle and if you have a busy printing day, the machine gets very warm. Last but not least, I find myself power cycling a couple times a week due to random error messages. All in all, an alright machine, but doesn't hold a candle to my old MFP.
This machine works well for a few months, then it consistently jams and always has an issue. Very slow to warm up, and the print speed is somewhat ok. If you have a small or medium sized office/business, just spring for the higher end HP
Buying this machine was probably the biggest mitake we made 8 months ago. We had issues from day one like the top feed chewing up and jamming paper, the machine itself jamming paper internally, the bottom tray needing replacing after 8 months. We only pushed 7800 pages through this machine and now have been quoted $508.80 to fix it. The machine cost less then that to buy new right now at $449.00!
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