| Cleaning for ink smears: paper-feed rollers |
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The paper-feed rollers carry the print media from the media tray and manual feed slot through the printer. Occasionally, stray ink particles become attached to the paper-feed rollers, creating slick roller surfaces that cause media to feed improperly. If ink smear problems persist after you have performed the " Cleaning for ink smears: internal paper path" procedure, then clean the paper-feed rollers.
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Caution
Hot surfaces exist behind the middle paper-feed rollers. To avoid personal injury during cleaning procedures, do not reach in behind these rollers.
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Open the front cover.
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Remove the maintenance drawer (A) from the printer.
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The upper paper-feed rollers are located above the slot for the maintenance drawer (A). To clean these rollers:
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Use a prepackaged alcohol-soaked wipe, or use a lint-free cloth with 90-percent isopropyl alcohol.
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Place the cleaning wipe against each upper rubber roller, pressing to create pressure against the roller.
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Use the blue thumbwheel to turn the upper rollers. The upper rubber rollers should rotate four or five complete revolutions for each roller segment to ensure proper cleaning. Scrub each roller thoroughly. If the wipe becomes dirty, discard it and use another.
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To clean the middle rubber feed roller behind the shiny metal plate:
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Use a prepackaged alcohol-soaked wipe, or use a lint-free cloth with 90-percent isopropyl alcohol. Place the wipe against the underside of each middle roller.
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Manually rotate the middle roller.
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Scrub each roller thoroughly. If the wipe becomes dirty, discard it and use another.
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The lower paper-feed rollers are located below the maintenance drawer (A): one set of rollers is black rubber; the other set is white plastic. To clean the lower rollers:
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Use a prepackaged alcohol-soaked wipe, or use a lint-free cloth with 90-percent isopropyl alcohol. Place and hold the cleaning wipe on top of the white and black rollers.
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Use the blue thumbwheel to turn the rollers. Rotate the rollers four or five complete revolutions for each roller segment to ensure proper cleaning.
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Scrub each roller thoroughly until clean. If the wipe becomes dirty, discard it and use another.
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To clean the shiny metal plate, use a prepackaged alcohol-soaked wipe, or use a lint-free cloth with 90-percent isopropyl alcohol.
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Put the maintenance drawer (A) back into the printer.
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Close the front cover.
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