Phaser 850


Useful tools

Printer CD-ROM

  • Advanced Features and Troubleshooting Manual
  • Consumables instructions
  • Setup Guide poster
  • Video help
  • Networking manuals
  • Cleaning instructions
  • Repacking instructions
  • Printer drivers
  • Material Safety Data Sheets (MSDS)

Windows driver help system

Install the driver from the printer's CD-ROM and use the embedded help system.

  • Troubleshooting information
  • Access to installed manuals and videos
  • Live links to the Xerox web site

Color Connection

colorconnection.xerox.com

Color resource for tools and information to help you get the most out of your color printer:

  • Customized support and automatic driver update notification.
  • Color education with interactive tutorials and helpful hints.
  • Free templates and promotions.
  • Online supplies ordering
  • Online documentation.

Printer's front panel

  • Help menu: Accesses information and tools for solving printer problems.
  • Help button: Press at any time for additional information on displayed menu options or status messages.
  • Troubleshoot Jams menu: Appears when paper jams, provides additional information.

Internal printer pages

The printer has several help pages available; refer to the Menu Map for their locations.

  • Connection Setup: connecting to a computer or network
  • Diagnostic Test Page: how to solve print problems, such as smudges or light stripes
  • Help Guide: Provides specific help resources.
  • Paper Tips Page: what papers, transparencies, or labels to use
  • Supplies Page: part numbers and descriptions

PhaserLinkTM Software

www.xerox.com

  • View printer status using any web browser
  • Control printer settings
  • Link to online documentation via the World Wide Web
  • Receive electronic mail when consumables are low or other printer maintenance is required
  • Requires network connection via TCP/IP

Xerox web site

www.office.xerox.com

  • Product and supplies information
  • Finding your local reseller

infoSMARTTM Knowledge Base

http://www.office.xerox.com/support

  • Application issues
  • Networking issues
  • Printer errors
  • Print quality issues
  • Troubleshooting
  • Latest tips from technical support

Other online services

Support Home Page
Phaser 850 Support Page

Xerox Office Support Home
Additional Information

Register your Printer
ASPs & TPMs
About Software Support
Color Connection
Printer Warranties
Material Safety Data Sheets
Supplies & Cartridge Recycling Program