Phaser 840

Phaser® 840: Jam: Remove Lower Tray
After the video loads, click to start the video.    Back to Video List

When you see the front panel message "Media Jam: Remove Lower Tray To Clear," remove the lower paper tray and remove the jammed paper.

  1. If you have frequent paper jams at the lower tray, check the User Guide to see if the correct paper weight is installed.
  2. Make sure the paper is loaded so there is no gap under the front edge.
  3. If the paper is the correct weight and loaded properly, clean the lower tray's feed rollers.
Support Home Page
Phaser 840 Support Page

Xerox Office Support Home
Additional Information

Register your Printer
About Software Support
Color Connection
Printer Warranties
Material Safety Data Sheets
Supplies & Cartridge Recycling Program