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Xerox Office - Phaser 780 Parts List/Diagrams

Part Warranty, Return and Ordering information

How to order parts or request an RMA from Xerox:
(U.S. and Canada only)
Call 800-835-6100
(and follow these steps):

  1. Option 9 (Placing an Order)
  2. Option 3 (Parts and Upgrades)
  3. Option 1 (Phaser and DocuPrint N series printers)

Note:
Not all parts shown are available individually, but may be available as part of an assembly.
Some parts are not part numbered and therefore not orderable.

Warranty information:
All parts have a 90 day warranty.
Contact Xerox Technical Support:
800-835-6100 for warranty part replacement.

Part returns: RMA is required prior to returning any part

  • Unopened parts may be returned within 90 days of purchase.
  • There is a 5% restocking fee for all returned parts.
    Contact Xerox for a Return Material Authorization (RMA). (See "How to order parts or request an RMA from Xerox" above)
  • Opened parts are non-returnable.


Contents:

The Phaser 780 Parts List/Diagrams are also available in PDF format Adobe Acrobat PDF format


FRU List

This topic provides a list of field replaceable units for the Phaser 780 Color Printer.

Changes to Xerox Office products are made to accommodate improved components as they become available. It is important when ordering parts to include the following information:

  • Component's part number
  • Product type or model number
  • Serial number of the printer

Serial numbering. Particular fields in the serial number indicate the modification level of the printer, the date of its manufacture and the sequence number of the printer produced on that day. The serial number is coded as follows:

JLxxDMY

J indicates the headquarter country of the manufacturing company, Japan. L indicates the modification level of the printer, ranging alpha-numerically from 0 to Z. xx alpha-numerically indicates the sequence of the printer among the printers produce on that day of manufacture, ranging from 01 to ZZ representing 1 to 1296 (the letters I and O are not used).

D alpha-numerically indicates the day of manufacture, ranging from 1 to X representing 1 to 31 (the letters I and O are not used).

M alpha-numerically indicates the month of manufacture, ranging from 1 to C representing 1 to 12.

Y numerically indicates the last digit of the year of manufacture, ranging from 0 to 9.


Table 1 Printer cover FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1
1a
1b
1c
118-9714-00     1
1
2
2
Front cover assembly kit
Front cover
Hinge plate
Front cover strap
Hardware
2 118-9733-00     1 Inner cover (includes 3a and 3b)
3
3a
3b
3c
118-9715-00     1
1
1
1
Carousel latch kit
Carousel latch lever
Carousel latch spring
Carousel latch assembly
4 118-9737-00     1 Left lower cover
5 118-9739-00     1 Front LCD panel
6 118-9734-00     1 Top cover and stopper
7
7a
7b
7c
118-9716-00


118-9864-00
   
1
1
1
Rear cover assembly kit
Toner Filter
Rear cover
Access cover
8 118-9738-00     1 Right cover with shield
9 118-9884-00     1 Front lower cover
10 118-9735-00     1 Stopper
11 118-9736-00     1 Toner filter
12 118-9864-00     1 Access cover

Table 2 Paper feeder FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9747-00     1 Size switch board
2 118-9742-00     1 Feed gear
3 118-9743-00     1 Feed spring
4 118-9744-00     1 Feed solenoid
5 118-9717-00     2 Paper pick rollers
6
6a
6b
6c
6d
6e
6f
118-9718-00    
1
1
1
1
1
1
1
Turn roller assembly kit
Turn gear pin
Turn arm spring
Turn rear bearing
Turn assembly
Turn gear
Turn roller shaft
Turn front bearing
7 118-9983-00     1 Feed roller bearing
8 118-9745-00     1 Turn chute
9
9a
9b
9c
9d
9e
118-9719-00    
1
1
1
1
1
Paper empty sensor assembly kit
Empty sensor harness
Empty sensor
Sensor actuator
Sensor bracket
Low paper sensor
10 118-9746-00     1 Tray stopper

Table 3 Multi-purpose tray cover

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9748-00     1 Multi-purpose tray left (front) cover
2 118-9749-00     1 Multi-purpose tray right (rear) cover
3 118-9751-00     1 Multi-purpose tray/extender
4 118-9750-00     1 Multi-purpose tray holder
5 118-9720-00     1 Multi-purpose tray assembly (items 1 thru 4)

Table 4 Multi-purpose tray FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9763-00     1 Multi-purpose tray pad kit
2 118-9752-00     1 Multi-purpose tray edge sensor
3 118-9754-00     1 Multi-purpose tray paper sensor actuator
4 118-9827-00     1 Multi-purpose tray paper sensor
5 118-9756-00     1 Multi-purpose tray pick-up cam gear
6 118-9757-00     1 Multi-purpose tray cam gear spring
7 118-9758-00     1 Multi-purpose tray pick-up gear
8 118-5759-00     1 Multi-purpose tray pick-up spring
9 118-5760-00     1 Multi-purpose tray pick-up solenoid
10 118-9755-00     2 Multi-purpose pick roller kit
11 118-9752-00     1 Multi-purpose tray long paper sensor
12 118-9762-00     1 Multi-purpose tray gear
13 118-9761-00     1 Multi-purpose tray clutch

Table 5 Paper feeder cover FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9766-00     1 Paper feeder turn chute
2 118-9765-00     1 Paper feeder cover
3 118-9865-00     1 Paper feeder assembly

Table 6 Paper feeder FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9771-00     1 Registration rubber roller
2 118-9768-00     1 Feeder pre-registration roller
3 118-9770-00     1 Registration clutch
4
4a
4b
118-9721-00     1 Registration spring kit
Rear spring (black)
Front spring (silver)
5 118-9769-00     1 Pre-registration clutch
6 118-9767-00     1 Pre-registration knob
7 118-9752-00     1 Registration sensor

Table 7 Imaging FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9774-00     1 Laser unit
2 118-9778-00     1 Erase lamp
3 118-9777-00     1 Auto-density calibration sensor assembly
4 118-9722-00     1 Bias charge roller connector kit with wiring harness
5 118-9779-00     1 Waste cartridge full sensor
6 118-9780-00     1 Waste cartridge installed sensor
7 118-9781-00     1 Imaging unit connector

Table 8 Developer FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9782-00     1 Developer assembly, Black
2 118-9783-00     1 Developer assembly, Cyan
3 118-9784-00     1 Developer assembly, Magenta
4 118-9785-00
116-0073-00
    1 Developer assembly, Yellow
Developer shim kit (1 each of 4 sizes)

Table 9 Carousel FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9787-00     1 Toner cartridge presence sensor
2 118-9724-00     1 Developer contact assembly
3 118-9820-00     1 Carousel knob
4
4a
4b
4c
4d
118-9723-00    
1
1
1
1
Carousel assembly kit
Carousel knob
Carousel front bearing
Carousel frame
Carousel rear bearing
5 118-9788-00     1 New toner cartridge sensor
6 118-9786-00     1 Carousel home sensor

Table 10 Accumulator belt assembly FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9790-00     1 Tension lever
2
2a
2b
118-9726-00    
1
1
Belt cleaning assembly kit
Cleaner support assembly
Belt cleaner
3 118-9791-00     1 Second bias transfer roller cam assembly
           
5 118-9789-00     1 Accumulator belt assembly
6 118-9793-00     1 Waste auger assembly
7 118-9792-00     1 Transfer roller cam solenoid
8
8a
8b
8c
8d
118-9725-00    
1
1
1
1
Second bias transfer roller assembly kit
Second bias transfer bracket
Second bias transfer bearing-6
Second bias transfer bearing-4
Second bias roller transfer assembly

Table 11 Fuser assembly FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9886-01 118-9887-01     1
1
Fuser, 110 VAC
Fuser, 220 VAC
2 016-1866-00     1 Fuser roll cartridge
3 118-9986-00     1 Fuser tray release lever
4 118-9727-00
118-9728-00
    1 Fuser assembly 110V
Fuser assembly 220V

Table 12 Paper Exit FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9798-00     1 Lower exit assembly
2 016-9799-00     1 Upper exit assembly
3 118-9800-00     1 Exit tray assembly

Table 13 Paper exit FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1
1a
1b
1c

1d

1e

1f
118-9729-00     1 Exit upper roller kit
Exit idler gear
Exit spur gear
Exit rear bearing
Exit-3 roller
Exit front bearing
Exit-2 roller
2 118-9802-00     1 Exit door switch
3 118-9801-00     1 Media exit sensor with flag
4 118-9803-00     1 Fuser fan
5 116-0050-00     1 Full stack sensor

Table 14 Drive FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9804-00     1 Paper feed drive assembly
2 118-9806-00     1 Process drive assembly
3         Process motor (part of process drive assembly)
4 118-9809-00     1 Carousel motor board
5 118-9810-00     1 Toner/developer dispense motor
6 118-9811-00     1 Developer clutch
7
7a
7b
7c

7d
118-9730-00       Paper feed motor assembly kit
Paper feed motor support
Paper feed motor
Harness clamp
Paper feed bracket
8 118-9805-00       Fuser drive assembly
9 118-9808-00       Carousel motor

Table 15 Electronic (rear) FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9873-00     1 High voltage power supply board
2
2a
2b
118-9731-00    
1
1
Developer fan kit
Developer fan
Developer fan duct
3 118-9816-00     1 Top cover switch
4 118-9817-00     1 Fuser connector, Main
5 119-5871-00
119-5872-00
    1
1
Low voltage power supply, 110 VAC
Low voltage power supply, 220 VAC
6 118-9819-00       Main harness, DC

Table 16 Electronic (front) FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9822-00     1 Front cover switch, right
2 118-9821-00     1 Front cover switch, left
3 118-9815-00     1 Exit connector-8
4 118-9814-00     1 Exit connector -4
5 118-9824-00     1 Video harness
6 118-9825-00     1 Laser unit harness
7 118-9796-00     1 Engine control board
8 118-9823-00     1 Paper feeder harness
9 118-9863-00     1 Environmental sensor
10 163-1283-00     1 Print engine NVRAM chip

Table 17 Image processor FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9826-00     1 Image processor fan
2 118-9885-00     1 Front panel harness
3 671-4303-80     1 Image processor board
4 156-4759-00 156-4765-00 156-4780-00     1 RAM DIMM, 32 Mbytes
RAM DIMM, 64 Mbyte
RAM DIMM, 128 Mbyte
5 671-4759-00 671-4687-00 671-4688-00 671-4686-00     1
1
1
1
Font ROM SIMM, Kanji
Font ROM SIMM, Simplified Chinese
Font ROM SIMM, Traditional Chinese Font ROM SIMM, Korean
6 671-4672-51 671-4673-51       PostScript Code SIMM, Base (v2.86)
PostScript Code SIMM, Graphics and Plus (v2.86)
7 671-4306-50       SCSI riser board
8 671-3994-00 671-3932-00 671-4034-00 386-6998-00 213-1090-00     1
1
1
1
2
Ethernet 100baseT Network card
TokenRing card
LocalTalk card
Blank panel, net card
Screws, 4-40 x .312
9 119-6032-00   1 CPU Fan
10 650-3886-01   1 Dallas Real Time Clock
11 156-4768-00   1 NVRAM
12 163-1148-00   1 Boot ROM/Product ID

Table 18 Optional lower feeder cabinet FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9923-00     1 Lower feeder front cover
2 118-9926-00     1 Lower feeder left cover
3 118-9924-00     1 Lower feeder rear cover
4 118-9925-00     1 Lower feeder harness cover
5 118-9928-00     1 Lower feeder chute assembly
6 118-9929-00     1 Lower feeder chute support
7 118-9927-00     1 Lower feeder right cover
8 118-9930-00     1 Lower feeder caster

Table 19 Optional feeder FRUs

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
1 118-9931-00     1 Lower feeder assembly
2 118-9934-00     1 Lower feeder gear assembly
3 118-9933-00     1 Lower feeder motor
4 118-9936-00     1 Lower feeder interface harness
5 118-9935-00     1 Lower feeder circuit board
6 118-9747-00       Lower feeder paper size sensor
7 118-9932-00     1 Lower feeder turn-in chute
8 118-9985-00     1 Tray spacer
9 118-9802-00     1 Lower feeder chute switch
10 436-0367-00     1 Lower tray assembly (optional feeder)

Supplies and accessories

Table 20 Supplies and accessories

Parts Part number Serial number Qty Name and description
    Effective Discont’d    
  016-1678-00         Toner Cartridge, Black
  016-1679-00       Toner Cartridge, Cyan
  016-1680-00       Toner Cartridge, Magenta
  016-1681-00       Toner Cartridge, Yellow
  016-1864-00       Imaging Unit Cartridge
  016-1865-00       Imaging Unit Waste Cartridge
  016-1866-00       Standard Fuser Roll Cartridge
  016-1717-00       High Duty Fuser Roll Cartridge
  016-1369-00       A4 Size Paper, 500 Sheets
  016-1697-00       Tab Plus Glossy, 100#, 50 Sheets
  016-1699-00       Plain Paper,24#,b,500 Sheets
  016-1700-00       Plain Paper,24#,a3,500 Sheets
  016-1701-00       Transparency, A, 50 Sheets
  016-1702-00       Transparency, A4, 50 Sheets
  016-1703-00       Paper, Image Transfer, B, 100 Sheets
  016-1704-00       Paper, Glossy, A, 100#, 100 Sheets
  016-1705-00       Paper, Glossy, A4, 100#, 100 Sheets
  016-1706-00       Transparency, Tab Extra, 50 Sheets
  016-1709-00       Paper, Tab Plus, 24#, 500 Sheets
  016-1718-00       Paper, Glossy Coated, B, 100 #, 50 sheets
  063-3039-00       CD, ROM, English
  063-3039-10       CD, ROM, French
  063-3039-20       CD, ROM, Italian
  063-3039-30       CD, ROM, German
  063-3039-40       CD, ROM, Spanish
  063-3039-70       CD, ROM, Simplified Chinese
  063-3039-80       CD, ROM, Traditional Chinese
  063-3039-90       CD, ROM, Korean
  063-3040-00       User Guide, English
  063-3040-10       User Guide, French
  063-3040-20       User Guide, Italian
  063-3040-30       User Guide, German
  063-3040-40       User Guide, Spanish
  063-3040-05       User Guide, Russian
  063-3041-00       Quick Reference Guide, Service
  063-3094-00       Setup Guide, English
  063-3094-10       Setup Guide, French
  063-3094-20       Setup Guide, Italian
  063-3094-30       Setup Guide, German
  063-3094-40       Setup Guide, Spanish
  063-3094-05       Setup Guide, Russian
  063-3116-00       Phasershare Setup Guide
  063-3116-10       Phasershare Setup Guide, French
  063-3116-20       Phasershare Setup Guide, Italian
  063-3116-30       Phasershare Setup Guide, German
  063-3116-40       Phasershare Setup Guide, Spanish
  063-3126-00       CD, Adobe Type Manager
  063-3181-00       CD, Phaser Match, Color Match
  070-9925-00       Advanced Features & Troubleshooting, English
  161-0066-00       Power Cord, 115v
  161-0066-09       Power Cord, 220v
  161-0066-10       Power Cord, U.K.
  161-0066-11       Power Cord, Aust.
  161-0154-00       Power Cord, Swiss
  161-0240-00       Power Cord, Danish
  436-0366-00       Universal Size Paper Tray (Std)
  436-0368-00       Labels & Transparency Tray
  013-0297-00       Cable, Adapter, SCSI 1 TO SCSI 2
  118-9921-00       Hardware Kit
  116-0073-00       Developer shim kit (4 sets of 3 sizes)
  003-0619-00       I.C. Extractor, SCSI Board removal tool
  003-1633-00       IC PLCC Extractor Tool
  065-0574-00       Repackaging Kit
  650-3572-01       Rebanding Kit
  650-3971-00       Recycle kit for developer assemblies, California only
  003-1496-00       Vacuum cleaner, 110/115 VAC
  003-1497-00       Vacuum cleaner, 220/240 VAC
  003-1498-00       Vacuum cleaner filter, Type 2, 3M
  004-4845-00       Shipping Box
  003-0602-00       #1 Pozidrive screwdriver tip
  006-7971-00       Imaging unit lightshield