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Phaser 780


Phaser® 780 Color Printer Frequently Asked Questions

Can I recycle the old consumable supplies, like toner cartridges, when they are empty?

How do I use my printer as a color copier? Which scanners can I use?

What is the email notification feature?

Does the Phaser® 780 Color Printer support DHCP?

Does the Phaser® 780 Color Printer support 100BaseT networks?

How do I set up print queues on my UNIX® host?

How do I enter the TCP/IP address in the Phaser® 780 Color Printer?

A Startup page prints every time I turn on the printer. Can I stop this from happening?

How many pages can I print per toner cartridge?

What is PhaserLinkTM software and how does it help me?

What is the print speed of the Phaser ® 780 Color Printer?

What are the average life expectancies of the consumable supplies in my Phaser® 780 Color Printer?

What is the TekColor® Automatic color correction?

How do I install my printer on a Windows® NT 4 server?


Q: Can I recycle the old consumable supplies, like toner cartridges, when they are empty?

A: Xerox provides a Waste-to-Energy program -- a free service which safely and efficiently recovers valuable energy from used Xerox color printer supplies. Check the Eligible Items information to determine which consumable supplies are covered for your specific printer model.

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Q: How do I use my printer as a color copier? Which scanners can I use?

A: By attaching a supported scanner to your Phaser® 780 color printer, you can use the printer as a color copier. The following scanners are supported by the Phaser 780 color printer:

Manufacturer Model ADF* Support
Hewlett-Packard HP ScanJet 6100C Yes
Hewlett-Packard HP ScanJet 6200C Yes
Microtek ScanMaker 4 Yes
Microtek ScanMaker 9600XL N/A


* ADF = automatic document feeder

Contact your local reseller for availability.

Please note:

  • In general, only the models listed above will work. If a different scanner model made by either Hewlett-Packard or Microtek supports the identical command set, byte order, and color characteristics of one of the listed scanners, it may work. Scanners from other manufacturers will not work.

  • To attach the scanner to your printer, you need a high-density SCSI-2 to 50-pin SCSI-1 interconnect cable (Xerox part number 013-0297-00). See Connecting Peripheral Devices.

  • The Phaser 780 printer does not support the Xerox Phaser Copystation. Use the Phaser Copystation only with the following Xerox products: Phaser 540, 550, 560, 340, 350, 380, and 600 color printers.

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Q: What is the email notification feature?

A: Using PhaserLink software, the Phaser® 780 Color Printer can send an email message when it detects an error condition. You can specify up to three unique email addresses that can notify an operator, systems administrator, or service provider, depending on the type of error detected.

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Q: Does the Phaser® 780 Color Printer support DHCP?

A: Yes, the Phaser® 780 Color Printer does support DHCP. This allows network plug and play for Windows NT systems. For additional information on the use of DHCP, refer to the Microsoft Windows NT manuals.

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Q: Does the Phaser® 780 Color Printer support 100BaseT networks?

A: Yes, the optional PhaserShare network card has support for 100BaseT Ethernet environments. When this card is installed, the built-in 10BaseT connection is disabled.

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Q: How do I set up print queues on my UNIX® host?

A: The printer's internal LPR queue uses the BSD protocol; you must use one of the following names for the remote printer queue:

  • PS for PostScript®.

  • HPGL for HP-GL® (Hewlett-Packard Graphics Language).

  • PCL for PCL® (Printer Control Language).

  • AUTO for Automatic language selection (the printer automatically senses the language of the print job and processes it accordingly).

If you want to print using Xerox® PhaserPrintTM 2.0 software, you must use PhaserPrint software to configure your host. Refer to the PhaserPrint software 2.0 user manual or the instructions provided with the PhaserPrint software CD-ROM for configuration information.

If you are not using PhaserPrint software, follow these instructions:

  1. For SPARC® and SGI® platforms, modify the etc/hosts file to identify the printer to the workstation and modify the /etc/printcap file to describe the printer to the workstation. For more information, refer to Spooling configuration for SPARCstation platforms (24K PDF ) or Spooling configuration for SGI platforms (24K PDF ).

  2. For Hewlett-Packard platforms, use the Hewlett-Packard System Administrator Manager (SAM). For more information, refer to Spooling configuration for HP platforms (24K PDF ).

  3. For IBM RS/6000TM platforms, use the IBM System Management program smit. For more information, refer to Spooling configuration for IBM RS/6000 platforms (24K PDF ).

  4. For BSD hosts not listed here, refer to Sample spooler configuration for a typical BSD system (18K PDF ).

  5. For System V hosts, configure the queue as a remote BSD print queue (support for TCP/IP lpr is required).

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Q: How do I enter the TCP/IP address in the Phaser® 780 Color Printer?

A: You can set the IP Address, NetworkMask, and the Gateway Address from the Phaser® 780 Color Printer's front panel.

  1. While Ready is displayed, press Select; the Printer menu is displayed:

  2. Printer Menu
    Help Pages Menu
  3. Press the left arrow or right arrow button until the front panel displays Network Settings.

  4. Printer Menu
    Network Settings Menu
  5. Press Menu to enter the Network Settings menu; Network Settings appears on the top line of the display.

  6. If TCP/IP is not already displayed, press the right arrow button until the front panel displays TCP/IP.

  7. To set the IP address:

    1. Press Menu again; the front panel displays Interface.

    2. Press the right arrow button until the front panel displays IP Address.

    3. Press Menu to display the IP address. For example:

    4. IP Address
      192.2.194.101 Select

      NOTE
      Setting the IP address to 000.000.000.000 causes the printer to use Dynamic Address Resolution to set its IP address.

    5. Press the up arrow button to set the left-most digit of the address.

    6. Press the right arrow button to advance to the next digit. Press the up arrow button to set this digit.

    7. Use the up arrow and right arrow buttons as described in Step e to set the remaining digits.

    8. When the address is correctly set, press Select; the front panel displays the IP Address with a Confirm button.


    9. NOTE
      When you press Confirm to set the IP address, the printer resets the network mask and broadcast address to the printer's defaults.

    10. Press Confirm; the front panel briefly displays Selected, then displays the IP address again. The IP address is now set in the printer.

    11. Press Exit (the far right button); the front panel displays:

    12. TCP/IP
      IP Address Menu
  8. To set the network mask:

    1. Press the right arrow button until Network Mask is displayed.

    2. Press Menu; the front panel displays the network mask.

    3. Use the up arrow and right arrow buttons as described in Steps 4d through 4f to set the network mask.

    4. When the network mask is set, use Select and Confirm as described in Steps 4g and 4h to enter the network mask into the printer.

    5. Press Exit (the far right button); the front panel displays:

    6. TCP/IP
      Network Mask Menu
  9. To set the gateway address:

    1. Press the right arrow button until Gateway Address is displayed.

    2. Press Menu; the front panel displays the gateway address.

    3. Use up arrow and right arrow buttons as described in Steps 4d through 4f to set the gateway address.

    4. When the gateway address is set, use Set and Confirm as described in Steps 4g and 4h to enter the gateway address into the printer.

    5. Press Exit (the far right button); the front panel displays:

    6. TCP/IP
      Gateway Address Menu
  10. The printer calculates the broadcast address based on the IP address and the network mask. However, the broadcast address can be viewed and set using the following procedure:

    1. Press the up arrow button until Broadcast Address is displayed.

    2. Press Menu; the front panel displays the broadcast address.

    3. Use up arrow and right arrow buttons as described in Steps 4d through 4f to set the broadcast address.

    4. When the broadcast address is set, use Select and Confirm as described in Steps 4g and 4h to enter the broadcast address into the printer.

    5. Press Exit (the far right button); the front panel displays:

    6. TCP/IP
      Broadcast Address Menu
  11. Return the printer to normal operation:

    1. Press Exit (the far right button) until Network Settings appears on the top line of the display.

    2. Press Exit again.

      • If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Confirm, the printer resets. To return to normal operation without resetting the printer, press Exit (the far right button); Printer Menu appears on the top line of the display. Press Exit again; the printer returns to normal operation, but the changes you have made will not take effect until the next time the printer is reset.

      • If you have not changed any parameters that require a printer reset, press Exit (the far right button) again; the front panel displays Ready.

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Q: A Startup page prints every time I turn on the printer. Can I stop this from happening?

A: You can disable the Startup page from the printer's front panel, using utilities from your computer, or through your web browser using PhaserLinkTM software.

Note

If the printer detects a non-fatal failure, it automatically prints a Startup page containing diagnostic information regardless of the Startup-page setting.

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Q: How many pages can I print per toner cartridge?

A: The Phaser® 780 Color Printer uses a new toner cartridge design that provides higher capacity and improved color consistency.

Print capacity depends on how much of a particular primary color you use on a page. With 5 percent page coverage per primary color on A-/A4-size paper, you can expect to get about 5,900 pages for cyan, magenta, and yellow cartridges, and about 4,500 pages for a black cartridge.

Average Number of Pages per Average Percent Coverage:

Average Coverage per Toner Cyan Magenta Yellow Black
5 percent 5,900 5,900 5,900 4,500
10 percent 2,950 2,950 2,950 2,250
15 percent 2,212 2,212 2,212 1,687
20 percent 1,475 1,475 1,475 1,125
25 percent 1,290 1,290 1,290 984
30 percent 1,106 1,106 1,106 843

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Q: What is PhaserLinkTM software and how does it help me?

A: PhaserLink software provides a breakthrough in printer support. With PhaserLink software, you can check printer status, configure printer settings, and access on-line documentation using industry-standard, platform-independent software. This breakthrough concept uses HTTP (HyperText Transfer Protocol) and HTML (HyperText Markup Language) as interfaces to support these capabilities. These protocols are the basis for the tremendous information-access power and flexibility of the World Wide Web (WWW).

You do not have to add yet another vendor-proprietary piece of software to your systems. You can use a standard web browser to access and configure printer information. To use PhaserLink software, the network must be able to route TCP/IP. Both Windows® 95 and Windows NT have this capability; Macintosh® networks can add this easily with MacTCP®, and UNIX® networks are based on TCP/IP. If there is a gateway to the WWW, you can link directly to on-line documentation on the Xerox® web server.

To connect to the printer, enter the printer's IP address in your browser's URL input field, or use a name or bookmark set up by your local system administrator.

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Q: What is the print speed of the Phaser® 780 Color Printer?

A: The print speed depends on the print quality mode selected from either the printer's front panel or from the printer driver, the page size and the type of media. Speeds listed are for letter- and A4-size paper:

Print Quality Mode Resolution (dpi) Equivalent Line Screen Print Speed
Monochrome 1200 x 600 150 lpi 16 ppm
Photo Monochrome* 600 x 600 with continuous tone 120 lpi 16 ppm
Standard 600 x 600 120 lpi 4 ppm
Enhanced* 1200 x 600 150 lpi 4 ppm
Photo* 600 x 600 with continuous tone 120 lpi 4 ppm

Transparencies and Coated Paper print at 2 ppm at 600 x 600 dpi.

* Requires at least 64 MB of memory and the Plus Feature set.

ppm = pages-per-minute, lpi = lines-per-inch, dpi = dots-per-inch

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Q:What are the average life expectancies of the consumable supplies in my Phaser® 780 Color Printer?

A:It is important to remember that consumable life may vary based on several factors, including the following:

  • Amount of coverage used on each printed page.

  • Ratio of color-to-monochrome prints produced.

  • Usage of specialty media such as labels, card stock, etc.

  • Repetitive printing of the same image.

The following table shows how long each consumable should last, based on average coverage (5%), above average coverage (10%), and high coverage (20%). Coverage refers to the percentage of toner for any one color applied to the printable area on letter/A4 laser paper.

5% Coverage
(Average)

10% Coverage
(Above Average)

20% Coverage
(High)

Cyan, Magenta, or
Yellow Toner Cartridge

5,900 Pages

2,950 Pages

1,475 Pages

Black Toner Cartridge

4,500 Pages

2,250 Pages

1,125 Pages

Imaging Unit

50,000 Images

12,500 Pages

25,000 Images

6,250 Pages

12,500 Images

3,125 Pages

Fuser Roll/Hi-Duty Fuser Roll Cartridge*

20,000 Pages

20,000 Pages

20,000 Pages

* If you print more than 500 prints per day, order the Hi-Duty Fuser Roll Cartridge.

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Q: What is TekColor® Automatic color correction?

A: The TekColor Automatic color correction is the best choice for typical office printing. This option automatically adjusts the color correction used for each page according to the elements (i.e., images, graphics, or text) that are included on the page, giving the best reproduction and print speed for each page in a document.

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Q: How do I install my printer on a Windows® NT 4 server?

A: Use the instructions provided to install the Windows NT 4.0 PostScript® driver.

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