Phaser 750


Error codes

If the printer's front panel displays a message Error XX, find the error code in this table and follow the instructions for resolving the problem. If problems persist, check the Xerox web site www2.tek.com/TekSMART/ or contact service.

Error

User Corrective Action

Error 01

  • Remove and re-install the black Toner Cartridge, then turn the printer off and on.
  • Replace the black Toner Cartridge, then turn the printer off and on.

Error 02

  • Remove and re-install the cyan Toner Cartridge, then turn the printer off and on.
  • Replace the cyan Toner Cartridge, then turn the printer off and on.

Error 03

  • Remove and re-install the magenta Toner Cartridge, then turn the printer off and on.
  • Replace the magenta Toner Cartridge, then turn the printer off and on.

Error 04

  • Remove and re-install the yellow Toner Cartridge, then turn the printer off and on.
  • Replace the yellow Toner Cartridge, then turn the printer off and on.

Error 05, 10, 11, 12, and 13

  • Turn the printer power off, then on.

Error 20

  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Remove and re-install the Main Charge Grid. Turn the printer off, then on.
  • Remove and re-install the Transfer Kit. Turn the printer off, then on.
  • Remove and re-install each of the Toner Cartridges. Turn the printer off, then on.
  • Replace the Main Charge Grid. Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Transfer Kit. Turn the printer off, then on.
  • Replace the Toner Cartridges. Turn the printer off, then on.

Error 21, 22, 30, and 32

  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • If a problem persists for Error 30, clean the sensor. See Cleaning Phaser 750 Printers.

Error 33

  • Check for jammed paper throughout the paper path (especially in paper feeder).
  • Remove and re-install the paper feeder and Transfer Kit. Turn the printer off, then on.

Error 40, 41, 42, and 43

  • Check for jammed paper in the Fuser. Re-install the Fuser. Turn the printer off, then on.
  • Make sure that you have the correct Fuser for your local printer power supply:
    110-Volt Fuser Part Number 016-1839-00
    220-Volt Fuser Part Number 016-1840-00
  • Replace the Fuser. Turn the printer off, then on.

Error 50, 51

  • Turn the printer off, then on.

Error 52

  • Remove the Duplex Unit (if installed).
  • Check for paper under the Upper Tray.
  • Turn power off, then on.

Error 53

  • Open left door and remove any jammed media.
  • Tun the printer off, then on.

Error 60

  • Remove the media from the Multi-Purpose Tray. Turn the printer off, then on.
  • Reinstall the media. Make sure you do not overfill the tray.

Error 61

  • Remove and re-install each Toner Cartridge. Turn the printer off, then on.
  • Replace each Toner Cartridge. Turn the printer off, then on.

Error 62

  • Check for jammed paper throughout the paper path (especially in the paper feeder and Fuser).
  • Remove and re-install the Fuser. Turn the printer off, then on.
  • Slide out and re-insert the paper feeder. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.

Error 63

  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.

Error 70, 71, and 72

  • Turn the printer off, then on.

Error 73

  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.

Error 74

  • Remove and re-install the Fuser. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.

Error 80, 81, 82, 83, and 84

  • Make sure that all four toner cartridges are installed in the printer.
  • Turn the printer off, then on.

Error 01p through

Error 47p

  • Make sure that installed memory DIMM(s) are compatible with printer's image processor board and that they are installed in the proper slot(s).
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