Getting Help gives you a comprehensive set of instructions to solve printer problems. The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Xerox color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch how-to videos. Live Internet links on the CD-ROM let you access the Xerox Color Connection web site, your single source for color education, interactive tutorials, free templates and support information.

The front panel Help button:

• Offers you a suite of tools along with information pages to help solve printing quality, media feed, supplies, and printer administration problems.
• To print the two-page Help Guide: at the printer's front panel, press Help, then press Print.

Printer CD-ROM

• Advanced Features and Troubleshooting Manual
• Supplies instructions
• Setup Guide poster
• Video help
• Networking manuals
• Repacking instructions
• Printer drivers
• Material Safety Data Sheets (MSDS)

Xerox web site

Xerox web site

• Product and supplies information
• Downloading printer drivers
• Finding your local reseller
• Online documentation

infoSMART^TM Knowledge Base

www.officeprinting.xerox.com/infoSMART

• Is the same troubleshooting knowledge base used by Xerox Customer Support staff
• Application issues
• Networking issues
• Printer errors
• Print-quality issues
• Troubleshooting

PhaserLink^TM Software

www.xerox.com/officeprinting/products/phaserlink.html

• View printer status using any web browser
• Control printer settings
• Link to online documentation via the World Wide Web
• Requires network connection via TCP/IP

Color Connection

www.colorconnection.xerox.com

Color resource for tools and information to help you get the most out of your color printer:

• Interactive tutorials and helpful tips for using your printer and favorite software applications
• Easy access to online technical support.
• Customized features to meet your individual needs

Other online services