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Step by step guides
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  >  Installation/Setup
  >  Printer Troubleshooting
  >  Troubleshooting Xerox Software
How To
  >  Install Printer Drivers
  >  Setup the Printer
  >  Install Ink, Paper and other Supplies
  >  Move and Ship the Printer

> Home > Support & Drivers > Phaser 6200 > Frequently Asked Questions

Phaser 6200 Support FAQ's
Q: What is a Guide?

A: Guides are step by step instructions that walk you to a solution based on questions that you answer
Installation and setup
I just got my printer, how do I set it up? (Out of box setup)
How do I download and install printer drivers?Guide
How do I load toner cartridges into the printer?
I have the High Capacity Feeder (HCF) - how do I install it?
I bought additional RAM memory - how do I install it?
I have a hard disk - how do I install it?
I have the Phaser 6200B to Phaser 6200N upgrade kit - how do I install it?
I have the Phaser 6200N to Phaser 6200DP upgrade kit - how do I install it?
Our office is moving - how do I move, repack and ship the printer?

Product Usage
What kind of paper/media can my printer use? Important!
How do I load the Tray 1 with transparencies?
How do I load the Multi-Purpose Tray (MPT) with transparencies?
I want to print on envelopes - how do I this?
I want to print on Labels, Business Cards, Greeting Cards, CD/DVD Inserts, CD/DVD Labels - how do I this?
Where is the serial number on my printer?

Print Quality
My prints don't match what I see on my monitor. What do I do? (TekColorTM color corrections)
I'm getting lines, streaks, or smudges on my printouts. How do I eliminate them? Step-by-Step Guide!
My prints are coming out too dark (or too light). How do I fix this? (faded or blotchy colors)
The toner is not bonding to the media... (flaking or scratches off) Step-by-Step Guide!
Sometimes a spot or defect in the print repeats on the page...(i.e., a spot repeats every 3.3 in.) Step-by-Step Guide!
When I print, the colors are misregistered. What do I do? (colors are shifted or blurred) Step-by-Step Guide!
The printed image has bands in it - how do I fix this?
The prints have unwanted background toner...Guide
When I print on both sides, I'm getting spots or wavy lines, smudges or sometimes the pages wrinkle... Guide
I'm having a different print quality issue - do you have other information?Guide
I'm having a print quality problem with my application - it does not happen with other applications. What can I do to fix this?Guide

Errors and Troubleshooting
Jams/Front Panel Messages
What do I do if I get a message on the front panel that says...
Jam At Fuser; Open Front Door B To Clear (Jam F) Guide
Jam At Duplex; Open Front Door B To Clear (Jam D) Guide
Misfeed At MPT; Open Front Door A To Clear (Jam T0) Guide
Jam at Registration Roller (Jam RR) Guide
Misfeed At Tray 1; Open Tray And Front Door A To Clear (Jam T1)
Misfeed At Tray 2; Open Tray And Front Door A To Clear (Jam T2)
Misfeed At Tray 3; Open Tray And Front Door A To Clear (Jam T3) Guide
I have another Jam issue...do you have more information? Guide
I'm getting "Failure" messages - what do they mean? (Fuser Failure, etc.)Guide
I'm getting "Tray" messages...(Insert Tray 1, etc.)Guide
I'm getting "Paper Size/Type Mismatch Load" messages...(Load Tray 1 with... etc.)Guide
I'm getting "Dusty Density Sensor" messages...Guide

Other errors/issues
What do I do when...
An error or illegible text is printed from the printer? (Postscript errors, Offending Command, Image Raw, ASCII Code, etc.)
I'm getting an error on my computer (Mac, PC, Workstation, Client, or Server)
I'm getting an error when I print from a specific application...(Adobe Photoshop, etc.) Guide
Sometime the printer is slow - how do I fix this?
The printer is making grinding noises - how do I fix this?

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