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Phaser 560


Repacking the printer

Power off

Turn off the printer; remove the power cord and all interface cables.

Prepare the media tray(s)

  1. Remove the media tray(s) (A, B, C) from the printer; remove the media from the tray(s).

  2. Press down on the media tray's metal plate.

  3. Insert the cardboard packing material into the media tray.

  4. Re-insert the media tray into the printer.

  5. If you have other media trays, repack them for shipping or storage in their original shipping boxes.

Remove and discard the Transfer Kit

  1. Open the printer's left side door; use the blue handles to pull out the paper feeder.

  2. Lift the cover of the paper feeder. Remove the transfer roller/waste bin; place it on a piece of paper on a flat surface.

  3. Lock the roller onto the waste bin:

    1. Placing a piece of paper over the roller and pressing down until it snaps tight.

    2. Rotate the handles down to lock the roller in place.

  4. Dispose of the old Transfer Kit as normal office waste.

  5. Wipe off any loose toner in and around the printer.


    Note: If a toner vacuum is available, it is the best tool for cleaning spilled toner. Do not use a standard office vacuum; the toner will not be retained by typical vacuum dust collectors.

Prepare the Imaging Unit

  1. Open the printer's front door.

  2. On the Imaging Unit, turn the upper lever 90°counterclockwise; this is necessary to protect the Imaging Unit during shipment.

  3. The two thumbscrews on the Imaging Unit should already be tightened; if they are not, turn them clockwise until they are tight.

Remove the toner cartridges

  1. Open the right side door and remove the four toner cartridges.

  2. Wipe off any loose toner in and around the printer.


    Caution: Make sure that you leave the side door open for a minimum amount of time; light exposure can damage the Imaging Unit.
  3. Replace the protective cover for each toner cartridge; repack them for shipping or storage in their original shipping boxes.

Secure the doors and output tray

  1. Close all printer doors and secure them with adhesive tape.

  2. Raise the output tray and secure it to the printer with adhesive tape.

    If you don't have a Lower Tray Assembly, go to "Repack the printer" on page 6-23.

If you have a Lower Tray Assembly

  1. Lift the printer up and away from the Lower Tray Assembly.


    Warning: The printer weighs about 43 kg. (94 lbs.) without the toner cartridges; the Lower Tray Assembly weighs 14 kg (31 lbs.). Observe standard precautions for lifting heavy objects.
  2. Repack the Lower Tray Assembly in its original shipping box.

Repack the printer

  1. Repack the accessories in the original Tektronix accessories box.

  2. Repack the printer and the accessories box in the original Tektronix shipping box. Call Tektronix at 1-800-835-6100 or call your nearest Tektronix dealer if you need a replacement packaging kit (order number 065-0566-00).


    Caution: Make sure that you keep the printer level when moving it.

Power off

Turn off the printer; remove the power cord and all interface cables.

Prepare the media tray(s)

  1. Remove the media tray(s) (A, B, C) from the printer; remove the media from the tray(s).

  2. Press down on the media tray's metal plate.

  3. Insert the cardboard packing material into the media tray.

  4. Re-insert the media tray into the printer.

  5. If you have other media trays, repack them for shipping or storage in their original shipping boxes.

Remove and discard the Transfer Kit

  1. Open the printer's left side door; use the blue handles to pull out the paper feeder.

  2. Lift the cover of the paper feeder. Remove the transfer roller/waste bin; place it on a piece of paper on a flat surface.

  3. Lock the roller onto the waste bin:

    1. Placing a piece of paper over the roller and pressing down until it snaps tight.

    2. Rotate the handles down to lock the roller in place.

  4. Dispose of the old Transfer Kit as normal office waste.

  5. Wipe off any loose toner in and around the printer.


    Note: If a toner vacuum is available, it is the best tool for cleaning spilled toner. Do not use a standard office vacuum; the toner will not be retained by typical vacuum dust collectors.

Prepare the Imaging Unit

  1. Open the printer's front door.

  2. On the Imaging Unit, turn the upper lever 90°counterclockwise; this is necessary to protect the Imaging Unit during shipment.

  3. The two thumbscrews on the Imaging Unit should already be tightened; if they are not, turn them clockwise until they are tight.

Remove the toner cartridges

  1. Open the right side door and remove the four toner cartridges.

  2. Wipe off any loose toner in and around the printer.


    Caution: Make sure that you leave the side door open for a minimum amount of time; light exposure can damage the Imaging Unit.
  3. Replace the protective cover for each toner cartridge; repack them for shipping or storage in their original shipping boxes.

Secure the doors and output tray

  1. Close all printer doors and secure them with adhesive tape.

  2. Raise the output tray and secure it to the printer with adhesive tape.

    If you don't have a Lower Tray Assembly, go to "Repack the printer" on page 6-23.

If you have a Lower Tray Assembly

  1. Lift the printer up and away from the Lower Tray Assembly.


    Warning: The printer weighs about 43 kg. (94 lbs.) without the toner cartridges; the Lower Tray Assembly weighs 14 kg (31 lbs.). Observe standard precautions for lifting heavy objects.
  2. Repack the Lower Tray Assembly in its original shipping box.

Repack the printer

  1. Repack the accessories in the original Tektronix accessories box.

  2. Repack the printer and the accessories box in the original Tektronix shipping box. Call Tektronix at 1-800-835-6100 or call your nearest Tektronix dealer if you need a replacement packaging kit (order number 065-0566-00).


    Caution: Make sure that you keep the printer level when moving it.

Returning the printer to Tektronix

  • To keep your printer's warranty valid, you must first remove the toner cartridges, remove and discard the Transfer Kit (transfer roller and waste bin), and tighten the Imaging Unit's lower lever and thumbscrews.

  • Call Tektronix at 1-800-835-6100 or your nearest Tektronix dealer for a Return Authorization Number (RMA#).

  • Write the RMA number on a sheet of paper and affix the paper to the printer with adhesive tape.

  • Repack the printer in its Tektronix shipping box with the appropriate packing materials.

  • Write the RMA number on the outside of the shipping box.

Returning the printer to Tektronix

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