Link: CentreWare IS Help Home page
Phaser® 5550 Help
Information Index
Printer Home Help

CentreWare IS displays the current printer status, and enables you to change printer settings from the convenience of your desktop using a web browser on a computer connected to the network. Use CentreWare IS to change printer settings instead of using the printer control panel.

The Home page displays information about printer features, options, and important printer conditions. Any optional features installed on the printer are displayed under Features and are indicated by a checkmark next to the feature name. Click any of the links on this page to access CentreWare IS features and function settings. Access the Home page by entering the IP address of the desired printer into your web browser address field. If you are already in CentreWare IS, you can return to this page by clicking the CentreWare Internet Services logo in the top left corner of any page.

CentreWare IS provides access to the printer's embedded web server. It requires a web browser and a TCP/IP connection between the printer and the network (in Windows, Macintosh, or UNIX environments). TCP/IP and HTTP must be enabled in the printer, and a web browser that supports JavaScript is required. If JavaScript is disabled, a warning message appears and the pages may not function properly.

Status Message (left side of page)

The status message box appears on the left of the page, below the image of your Xerox printer. The status message gives quick indication of your printer's state at any time. This message is updated according to the specified values in the Polling Interval section of the General Status page.

Click the Refresh Status button image Refresh Status button to refresh the printer status immediately.

Status Conditions

Message
Description
Ready/Standby/Busy
(green background)
The printer is printing or ready to accept data.
Warning
(yellow background)
There is a non-critical problem at the printer, such as paper low. The printer can still print.
Error
(red background)
The printer cannot print. There is an error condition, such as paper jam.
  • When the printer is in Standby mode, Ready, or printing, the status box is green.
  • If a warning condition occurs, the warning message displays against a yellow background. Click the warning message to display a PrintingScout® information page that describes the condition in more detail and gives steps to correct it.
  • When an error condition occurs, the error message is displayed against a red background. Click the error message to obtain more information about the error condition.

Name - Displays the Printer Name as defined on the Printer Defaults page. Click the Name link to access this page in CentreWare IS. See the Printer Defaults Help for more information.

DNS - Displays the DNS name assigned on the DNS/WINS Settings page. Click the DNS link to access this page in CentreWare IS. See the DNS/WINS Settings Help for more information.

IPv4 - Displays the IPv4 address as defined on the IPv4 Settings page. Click the IPv4 link to access this page in CentreWare IS. See the IPv4 Settings Help for more information.

IPv6 - Displays the IPv6 address as defined on the IPv6 Settings page. Click the IPv6 link to access this page in CentreWare IS. See the IPv6 Settings Help for more information.

Contact - Displays the Printer Contact as defined on the Printer Defaults page. Click the Contact link to access this page in CentreWare IS. See the Printer Defaults Help for more information.

Location - Displays the Printer Location as defined on the Printer Defaults page. Click the Location link to access this page in CentreWare IS. See the Printer Defaults Help for more information.

Status - Displays the current printer status message, updated at regular intervals. If a warning or error message displays, click the link to display detailed PrintingScout information regarding the current status. For more information on PrintingScout messages, see the PrintingScout Help page.

Refresh Status button image Refresh Status - Click the Refresh Status button to refresh the printer status immediately. To update the Refresh Status interval, access the General Status page by clicking the Status tab, scroll to the bottom of the page, locate Polling Interval and then select a new value from the drop-down list.

Navigating through CentreWare IS

The Home page displays links to each section of CentreWare IS. If you hold your mouse pointer over any of the navigation buttons, a brief description of the button displays. Click the button or link to go to that tab in CentreWare IS.

Status button image Status -The Status tab displays information about your printer's general status, such as paper tray capacity and page count. Click the Supplies link to view the status of your printer's consumables and routine maintenance items.

Jobs button image Jobs - The Jobs tab contains links on how to Cancel Jobs, display Job Accounting Records, view Usage Profiles, etc.

Print button image Print - The Print tab contains links to pages in CentreWare IS that pertain to printing help pages, printing files stored on the hard drive of the printer, printing font samplers and demonstration pages. You can also use this tab to send print-ready files to the printer using your browser. See the File Download Help page for more information.

Properties button image Properties - The Properties tab provides links to pages that describe printer properties, Protocols used by your printer, Security Settings, etc.

Support button image Support - The Support tab provides links that you can use to download printer drivers and other printer software, access user documentation and information pages, and view instructional videos. Access Troubleshooting pages from the Support tab, including PrintingScout messages, Troubleshooting pages that you can print, and Diagnostic Logs.

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Link: Xerox website