Jam at the Exit - Open Top Cover to Clear

There is a jam at the exit. On the front panel of the printer, press the i button to view information about the front panel message.

  1. If you have a stacker, remove the paper from the stacker, then lift the stacker tray.

    Graphic illustrates this step.     Graphic illustrates this step.

  2. Remove the jammed paper from the exit. Confirm that all paper fragments are removed.

    Graphic illustrates this step.

  3. Open the top cover.

    Graphic illustrates this step.

  4. Close the top cover.

    Graphic illustrates this step.

  5. If you have a stacker, lower the stacker tray.

    Graphic illustrates this step.

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