Jam at the Duplex Unit

There is a jam at the duplex unit. On the front panel of the printer, press the i button to view information about the front panel message.

  1. Open the duplex unit cover.

    Graphic illustrates this step.

  2. Remove the jammed paper. Confirm that all paper fragments are removed.
    Graphic illustrates this step.

  3. Close the duplex unit cover.

    Graphic illustrates this step.

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