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Support Topics
Step by step guides
  >  General Information
  >  Installation/Setup
  >  Printer Troubleshooting
  >  Troubleshooting Xerox Software
How To
  >  Install Printer Drivers
  >  Setup the Printer
  >  Install Ink and other Supplies
  >  Install Options and Upgrades
  >  Move and Ship the Printer

> Home > Support & Drivers > Phaser 4500 > Frequently Asked Questions

Phaser 4500 Support FAQ's
Q: What is a Guide?

A: Guides are step by step instructions that walk you to a solution based on questions that you answer
Installation and setup
I just got my printer, how do I set it up? (Out of box setup)
How do I download and install printer drivers?Guide
How do I install my print cartridge?
How do I install my maintenance kit?

Product Usage
What kind of paper/media can my printer use? Important!
How do I load tray 1 with transparencies?
I bought and installed the optional hi-capacity paper tray assembly - how do I load it with paper?

Print Quality
I'm getting lines, streaks, or smudges on my printouts. How do I eliminate them? Step-by-Step Guide!
How do I get rid of inks smears - or sometimes the ink scratches off of the page?
What do I do if I'm seeing faded white streaks on my prints?Step-by-Step Guide!
When I print, the whole image appears faded. What do I do?
When I print, the text and images are not centered on the page. How do I fix this?
I'm having print quality problems with everything I print and it does not matter what computer I print from. What can I do to fix this?Guide
I'm having a print quality problem with my application - it does not happen with other applications. What can I do to fix this?Guide

Errors and Troubleshooting
Jams/Front Panel Messages
What do I do if I get a message on the front panel that says...
Jam At.... Guide
My front panel displays an Error/Fault Code. What does it mean? Guide
Consumable or Cover Message Guide
I'm getting some other message on my printer's front panelGuide

Other errors/issues
What do I do when...
The printer is turned on, but displays no power, lights, or sound? Or, the printer cycles on and off by itself?
I'm having trouble printing with USB. (problems occur when installing)
How do I install a USB printer for a Macintosh? (OS X 10.3.1 and later)
The computer or printer reports an "Offending Command" error (Post-Script error)

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