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Phaser 450
Troubleshooting
Problems and solutions
Clearing a transfer roll jam
Clearing a media jam
To remove media from the drum:
If you can't make a print
Printer not operating
Printer doesn't appear in the Chooser
READY indicator blinks, but the file does not print
MEDIA and READY indicators blink, and no print is produced
Print job does not finish (the printer times out)
ERROR indicator is on
Media problems
Frequent paper-picking errors
Media is picked but does not advance
Frequent media jams
You feel resistance when installing the paper tray
Problems with image size and position
Off-set images
Cut-off images
Image shifts or margins are incorrect (Macintosh)
Print quality problems
Prints have dull, faded colors and significant dropout
(areas where dye is missing)
Streaks or spots
Black-and-white prints instead of color
Startup page prints even though it is disabled
Generating the configuration page
Whom to call for help
HAL - Highly Automated Library
Support Home Page
Phaser 450 Support Page
Network Printers Support Home
Additional Information
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