Before moving the printer, follow these four important steps as described later in detail.

1. Turn off the printer and wait for at least 45 minutes.
2. Remove the maintenance tray (B).
3. Lock the transit restraint.
4. If shipping to Tektronix, obtain a Return Materials Authorization (RMA) number.

Waiting 45 minutes before moving

Caution: To avoid damaging the printer, let the printer cool down for at least 45 minutes before you move it so that the ink has time to solidify. Failure to wait 45 minutes will likely result in an ink spill that will damage the printer's internal components.

Before you move the printer, wait for the printer to display the Ready message or the printer's network name, then turn off the printer using the rear-panel On/Off switch.

Warning: The printer weighs about 100 kg (220 lbs.). Do not attempt to lift the printer without the assistance of others. Always use the four pull-out handles located under each corner of the printer when moving it.

Note: Recognizing the Maintenance Tray: The Maintenance Tray is the entire black, cartridge assembly. The small, blue tray is the Waste Ink Tray. The entire Maintenance Tray assembly and the blue Waste Ink tray must both be removed before shipping the printer.

1. Remove the maintenance tray from the printer, keeping it level. Remove, empty, and replace the waste liner if it contains large deposits of waste ink. Refer to Emptying the waste liner (A) for detailed instructions. Refer to the information on the maintenance tray if you need detailed instructions.
2. 
3. Place the maintenance tray in a plastic bag and seal the bag.
   
   The maintenance tray contains drum fluid that leaks if the tray is tipped. Keep the maintenance tray level and in a sealed plastic bag while transporting it.

Caution: To avoid damaging your printer and invalidating your printer's warranty, remove the maintenance tray before moving the printer. Always store a used maintenance tray in a leak-proof package. When handling the maintenance tray, keep it level. Never ship a partially used maintenance tray. Contact with the drum fluid poses no known health risk. Refer to MSDS for silicone oil for more information.

Locking the transit restraint

Refer to the following illustration while performing these steps.

1. When the printer displays the Ready message or the printer's name, power it down using the rear-panel On/Off switch. The printer places the printhead in the locking position.

Caution: To avoid damaging the printer's internal components, always turn the printer power off and lock the transit restraint before moving the printer. Failure to do so may result in damage to the printer's internal components and may invalidate your printer's warranty.

2. Locate the transit restraint on the right side of the printer and insert a wide coin into the transit restraint slot.

3. While pressing inward with medium pressure, turn the transit restraint slot in a clockwise direction to lock the printhead in position. The lock button is recessed from the side of the printer when fully engaged.

Shipping the printer to Tektronix

Follow the steps below if you are sending your printer to Tektronix for service. Obtain a Return Authorization Number (RMA#) from the Tektronix Service Center. In the U.S.A. and Canada call 1-800-835-6100. Outside the U.S.A. and Canada, contact your local Tektronix dealer or sales representative; see the Contact Information page.