| Problem type |
Description |
Solution |
| Paper-feed problems |
Frequent paper jams or paper-pick problems |
Clean the paper-pick rollers |
| Clean the feed rollers |
| Image quality problems |
Prints have streaks of ink |
Clean the paper tension blade |
| Prints have spots of ink on the top of the print |
Clean the paper clamp |
| Prints have spots of ink on the back of the print |
Clean the drum |
| Prints have spots of ink on the blank part of the page
Areas of the image are missing |
Replace the fuser wiper |
| Clean the fuser roller |
| Prints with a vertical row of dots has one dot offset
from others |
Clean the head wiper |
| Internal Jam |
Front panel displays this error message |
Clean the drum |
| Clean the paper clamp |
