Phaser 300X


Clearing paper jams
To avoid paper jams, load the paper correctly into the paper tray, use Tektronix transparencies, and use paper grades such as Book, Bond, or Text in the paper tray. Use manual feed for thick papers, short papers, and envelopes. Keep paper and other supplies clean and free from dust.

Note:To avoid paper jams, clean the printer periodically. Refer to "Cleaning the printer" for cleaning details.
Paper jams can occur in these places:

  1. At the paper tray
  2. At the manual feed slot
  3. Inside the printer
  4. Near the output tray slot
  5. In the rear of the printer

Removing jammed paper

Follow these guidelines when you remove jammed paper:

  1. Press down to ease the tension on the rollers so that you can remove the paper jam.
  2. Pull on the paper to remove the jam.

Removing a paper jam from the rear of the printer

Warning:The printhead is hot. Do not touch it.
  1. Pull the cable sideways to move the printhead out of the way, if necessary.
  2. Pull out the paper.
Note:When the rear cover is open, the printer starts to cool down. After you remove the paper jam, the printer may take a few minutes to warm up before it is ready to print.

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