New printer cleaning supplies When you receive your new printer, you receive these cleaning supplies:
Cleaning the paper-pick rollers If you have been using coated paper, you may have to clean the paper-pick rollers to avoid paper-pick problems. To prevent paper-pick problems, clean the paper-pick rollers every time you replace the fuser wiper and open a new box of black ink. Use an alcohol-dampened wipe to clean the paper-pick rollers.
Utilities Vx.xx Exit Next
Cleaning mode Start Next
Cleaning mode Open cover to clean
Cleaning mode Clean drum
After you open the rear cover, the following message appears in the front panel:
Cleaning mode Clean blade
When the message appears, the paper tension blade is positioned so that you can clean it.
Warning:The printhead is hot. Do not touch it. The paper tension blade has a sharp edge; to avoid injury, use the cleaning tool provided when you clean the blade. Close the rear cover so that the following message appears in the front panel: Cleaning mode Clean drum Hold down the TEST PRINT button to rotate the drum until the paper clamp appears and opens. Use an alcohol-dampened foam swab to clean the paper clamp. Clean inside and outside the paper clamp. Warning:The paper clamp has sharp edges. To avoid injury, be careful when you clean the paper clamp. Clean the drum. Hold down the TEST PRINT button to rotate the drum until the paper clamp closes. Use an alcohol-dampened wipe to clean the drum. Press the TEST PRINT or CLEAN PRINT HEAD buttons to rotate the drum. Clean the drum only when it is not moving. Be sure to clean the entire drum. If wiping the drum by hand does not remove the ink, go to Steps c and d. Wrap the cleaning tool with an alcohol-dampened wipe. Clean the drum using a back-and-forth motion with the cleaning tool. Close both covers when you finish cleaning the printer. Press the TEST PRINT button until you see this message on the front panel: Utilities Vx.xx Exit Next Press the CLEAN PRINT HEAD button to exit Utilities mode. Make a test print (you might need to make a few test prints to clear any residual ink). If, after making the test prints, you still see streaks or spots on the print, refer to Problems, solutions,hints. Cleaning the head wiper You should clean the head wipe under the following conditions: Once every 500 prints or at least once per month. Before and after performing the Clean Print Head procedure to cure missing dots in a vertical row or a missing horizontal line. If you need to run the Clean Print Head procedure several times, clean the head wipe between each procedure. Make sure that the Ready message appears in the front panel. Open the top and rear covers. Caution:Never scrape the head wiper with a tool or your fingertip because you could damage it. Clean the head wiper with an alcohol-dampened swab only. Working from the back of the printer, slide the printhead to the far right side of the printer. Warning:The printhead is hot. Do not touch it. Use an alcohol-dampened foam swab to clean the head wiper. Leaving the printhead in the cleaning position, close the top and rear covers. Cleaning the fuser rollers If you are using shiny or smooth paper, you may occasionally see spots of ink in the white portion of the printed image, or you may notice that areas of the image are missing. These print defects can indicate that ink is being transferred from the printed paper to the fuser roller. To correct the problem, first try these quick steps: Quick Steps Use a less shiny type of paper. Make several test prints on standard office Bond paper (laser printer or photocopy paper). To do this, press the TEST PRINT button on the front panel. Be sure to load the paper so that the long side of the paper enters the printer first, as shown. You should see a repeating pattern of ink spots on the blank part of the paper, indicating that the ink has transferred from the fuser onto the paper. If the problem persists, replace the fuser wiper (refer to "Changing the fuser wiper" for details). If the problem continues, follow these procedures: Procedure A: Enter Utilities mode and clean the fuser with blank paper. Procedure B: Enter Utilities mode and clean the fuser roller with the fuser cleaning pad. Note:For your convenience, you may order a package of five fuser wiper pads (order number 650-2564-00); call the Tektronix Graphics Supplies Order Desk toll-free in the U.S. at 1-800-835-6100, or call your local Tektronix dealer. Procedure A When you perform this procedure, the printer must be in Utilities mode.
The paper tension blade has a sharp edge; to avoid injury, use the cleaning tool provided when you clean the blade.
Close the rear cover so that the following message appears in the front panel: Cleaning mode Clean drum Hold down the TEST PRINT button to rotate the drum until the paper clamp appears and opens. Use an alcohol-dampened foam swab to clean the paper clamp. Clean inside and outside the paper clamp. Warning:The paper clamp has sharp edges. To avoid injury, be careful when you clean the paper clamp. Clean the drum. Hold down the TEST PRINT button to rotate the drum until the paper clamp closes. Use an alcohol-dampened wipe to clean the drum. Press the TEST PRINT or CLEAN PRINT HEAD buttons to rotate the drum. Clean the drum only when it is not moving. Be sure to clean the entire drum. If wiping the drum by hand does not remove the ink, go to Steps c and d. Wrap the cleaning tool with an alcohol-dampened wipe. Clean the drum using a back-and-forth motion with the cleaning tool. Close both covers when you finish cleaning the printer. Press the TEST PRINT button until you see this message on the front panel: Utilities Vx.xx Exit Next Press the CLEAN PRINT HEAD button to exit Utilities mode. Make a test print (you might need to make a few test prints to clear any residual ink). If, after making the test prints, you still see streaks or spots on the print, refer to Problems, solutions,hints. Cleaning the head wiper You should clean the head wipe under the following conditions: Once every 500 prints or at least once per month. Before and after performing the Clean Print Head procedure to cure missing dots in a vertical row or a missing horizontal line. If you need to run the Clean Print Head procedure several times, clean the head wipe between each procedure. Make sure that the Ready message appears in the front panel. Open the top and rear covers. Caution:Never scrape the head wiper with a tool or your fingertip because you could damage it. Clean the head wiper with an alcohol-dampened swab only. Working from the back of the printer, slide the printhead to the far right side of the printer. Warning:The printhead is hot. Do not touch it. Use an alcohol-dampened foam swab to clean the head wiper. Leaving the printhead in the cleaning position, close the top and rear covers. Cleaning the fuser rollers If you are using shiny or smooth paper, you may occasionally see spots of ink in the white portion of the printed image, or you may notice that areas of the image are missing. These print defects can indicate that ink is being transferred from the printed paper to the fuser roller. To correct the problem, first try these quick steps: Quick Steps
If wiping the drum by hand does not remove the ink, go to Steps c and d.
Warning:The printhead is hot. Do not touch it.
Note:For your convenience, you may order a package of five fuser wiper pads (order number 650-2564-00); call the Tektronix Graphics Supplies Order Desk toll-free in the U.S. at 1-800-835-6100, or call your local Tektronix dealer.
Clean fuser Start Next
After you press the button, the printer feeds the 10 sheets of paper through the printer so that the fuser cleaning pad cleans the fuser roller.
After you press the button, the printer feeds the 10 sheets of paper through the printer.
If any ink is visible on the paper, repeat Steps 13, 14, and 15.
Return to normal operation by pressing the TEST PRINT button to reach this display: Utilities Vx.xx Exit Next Press the CLEAN PRINT HEAD button to exit Utilities mode.
Clean drum
