Note:For information on specific applications, request a document catalog from HAL or EuroHAL, the Tektronix automated fax systems. Refer to "Using the automated fax systems" for instructions on using these systems.

• Macintosh: see "Printing from specific applications".
• PC: see "Printing from specific applications".

1. You should always use the most current printer description file. To determine the date of the file you are using, do the following:
   • Macintosh users:
     Select (highlight) a printer description file and choose Get Info from the File menu. Make a note of the version date.
   • Windows 3.1 users:
     Check a printer description file's creation date in the File Manager. Make a note of the version date.
   • Windows 95 users:
     Check a printer description file's creation date in the Windows Explorer. Make a note of the version date.
2. Check the Tektronix Bulletin Board Service (BBS) to see if the printer description files you have are the most recent. Refer to "Using the Tektronix Bulletin Board Service" for instructions on using the BBS.

To turn on the error handler: Follow the instructions below.

To turn off the error handler: See "Resetting the printer" for instructions on resetting the printer.

Use the following utility files for your computer type:

Macintosh file name	PC file name
Tek Error Handler and LaserWriter Utility	TEKEHAND.PS

Macintosh users

1. Install the utility files from the Phaser 300X printer's CD-ROM; refer to "Installing the printer's software" for instructions.
2. Select the appropriate printer in the Chooser.
3. Locate the LaserWriter Utility in the PhaserTools folder on your hard disk, and double-click its icon to start the application.
4. Choose Download PostScript File from the Utilities menu.
5. Select the Tek Error Handler file from the list, then click Open. (This file was installed in the Printer Utilities folder inside the PhaserTools folder.)

6. At the prompt Save PostScript output as: you are asked for a file name for saving printer output. Use either the default name given in the edit box or type a new name. Click Save to send the file to the printer.
7. If no output is returned by the printer, the LaserWriter Utility displays a dialog box; click OK continue.

1. Copy the utility files from the Phaser 300X printer's CD-ROM, or use them directly from the CD-ROM.
2. Send the TEKEHAND.PS file to the printer using one of the following methods:
   • PC users: Use the DOS COPY command to send the file to the printer; refer to "Downloading files from DOS" if you need instructions. (Windows 3.1 users can also use the Copy command in the File Manager; see "Downloading files from Windows 3.1" if you need instructions.)
   • Workstation users: Send the file to the printer as you would any PostScript file.

Try one of the following procedures to change the Windows timeout. If the Windows procedure doesn't work for you, try the DOS procedure. Then, follow the procedure to change the printer's timeout.

Windows timeout: From Windows 3.1

1. Open the Control Panel from the Main menu.
2. Double-click the Printers icon to open the Printers dialog box.
3. Click the Connect button to open the Connect dialog box.
4. Increase the Transmission Retry to 999 seconds by typing in the new number.
5. Click OK.

1. Click the Start icon in the taskbar on your screen; a menu appears.
2. Move the cursor over Settings; another menu appears.
3. In the menu, click Printers; the Printers window appears.
4. In the Printers window, select the Phaser 300X printer icon, then select Properties from the File menu.
5. Click the Details tab and increase the Transmission Retry to 999 (or higher) seconds by typing in the new number.
6. Click OK.

1. At the DOS prompt, issue the DOS MODE command by typing the following:
   MODE LPT1:,,P

   Start Windows 3.1.

   Open the Control Panel from the Main menu.

   Double-click the Printers icon to open the Printers dialog box.

   Click the Connect button to open the Connect dialog box.

   Change the port selection from LPT1 to either LPT1.DOS or LPT1.OS2, depending on the options you see in the dialog box.

   Click OK.