General things to check for

• Open the Chooser and select a supported driver, such as the Adobe PSPrinter, and your printer.
  • If the driver isn't installed or properly set up with your printer, refer to "Installing the printer's software" for instructions.
  • Make sure Background Printing is turned off.
  • Close the Chooser and try printing again.
• If you are having trouble printing from the Finder in System 7.1, for example if the driver's dialog boxes are not opening, it may be because the Finder doesn't have enough allocated memory. Reinstall a supported driver to automatically allocate enough memory for printing from the Finder.
• For PCI-based PowerMacs, you should be using the latest version of Open Transport, available from Apple Computer.

• Check to make sure you have configured the communications ports and the Handshake option correctly. Refer to "Printing a configuration page" to print a configuration page for helpful information.
• Make sure you are using the correct cables for your computer and printer. See the Phaser 300X Color Printer User Manual for cable information.

• Make sure your printer is connected to the port you selected in the driver's Printers/Connect dialog box.
• Try resetting the Transmission Retry timeout option in the driver's Printers/Connect dialog box to 850 seconds.
• Check the Options dialog box to make sure Printer, not Encapsulated PostScript File, is selected in the driver's Print To box.
• If the error message Windows Header has not been downloaded to the printer appears on your computer screen, open the driver's Options dialog box and turn on the Send Header with Each Job check box. Refer to "Using the AdobePS 3 driver for Windows 3.1" for details.

• Make sure your printer is connected to the port you selected in the driver's Details tab.
• Try resetting the Transmission Retry timeout option in the driver's Details tab to 850 seconds.
• Make sure the correct port is selected in the driver's Details tab.
• If the error message Windows Header has not been downloaded to the printer appears on your computer screen, click the PostScript tab and click one of the options for PostScript Header. Refer to "Using the Adobe driver for Windows 95" for details.

1. From the Main window, double-click the Print Manager icon.
2. From the Options menu in the Print Manager, select Network Settings.
3. In the Network Options dialog box, uncheck the Print Net Jobs Direct box.
4. Click OK.

1. Double-click the Printers icon in the Control Panel.
2. In the Printers dialog box, choose your printer from the list of installed printers.
3. Click the Connect button; the Connect dialog box appears.
4. Change your port connection from LPTx to LPTx.DOS
   (where x is 1, 2, or 3).
5. Click OK.

Note:Also, refer to "Fixing timeout problems in Windows" for instructions on fixing timeout problems in Windows.

Windows 95

1. Select Start in the taskbar on your screen.
2. In the menu that appears, select Settings.
3. In the next menu, select Printers; the Printers window appears.
4. Click on your printer's icon and select Properties from the File menu.
5. Click the Details tab.
6. Click Add Port.
7. Click Other.
8. Make sure Local Port is highlighted, then click OK.
9. Type LPTx.DOS (where x is 1, 2, or 3).
10. Click OK.
11. In the Details tab, the Print to the following port should be LPT.DOS (unknown local port).

Note:PCL5 is optional and must be authorized before you can use it; see "Authorizing PCL5" for instructions.

1. Print a copy of the printer's configuration page to see the language mode on each port. Refer to "Printing a configuration page" for instructions on printing a configuration page.
2. If the printer port you are using has the wrong language set for the type of application you are using, send one of the following utility files to the printer:
   • To print PostScript files, use the PSCRIPT.PS file to set up a port to receive PostScript; see "Printing PostScript files" for details.
   • To print HP-GL files, use the HPGL.PS file to set up a port to receive HP-GL; see "Printing HP-GL files" for details.
   • To print PostScript, or HP-GL, or PCL5 files interchangeably, use the AIS.PS file to set up a port for automatic language selection; see "Printing PCL5 files" for details.