The Xerox Online Fax Service is a smart, global, hosted fax service which combines the convenience of electronic fax with walk-up fax integration to your Xerox multifunction printer, creating a single, comprehensive fax solution.
Key Features
Unique hosted fax platform
Perfect solution for VOIP migration/integration
All inbound and outbound fax traffic digitized
All fax transmissions digitally archived
Integration with e-mail for inbound and outbound faxing
Integration with Xerox EIP multifunction printers for outbound faxing
Different Fax Credit or Pre Paid Bundles to fit your company’s needs
Always up-to date with the latest fax technology
Nearly infinite capacity
Proven technology
By subscribing to the Xerox Online Fax Service, your organisation's fax communications and the associated costs become completely transparent. With its unlimited capacity, the Xerox Online Fax Service integrates with your MFPs, email and (optionally) business applications, providing your organisation a modern fax service with a completely transparent cost structure: what you see is what you get.
Companies increasingly need to incorporate fax traffic into digital workflows and processes. Faxing remains an important, often mission-critical, means of communication. Its importance is in no way diminishing.
Key Challenges
Compliance: Xerox and iXware can "close the leak" in the audit trail for fax traffic, helping organisations achieve compliance with Sarbanes Oxley, Basel II, EU Directives, local legislation, ISO requirements, HIPAA etc.
Cost savings: Important examples are productivity gains (printing, waiting in line for the fax, waiting for the delivery report, etc.), consolidation of telephone lines (no lines required while greater availability) and depreciation and maintenance of conventional fax equipment
Case files: Availability of accurate and up-to-date files is important to any organisation. In some professions it's mission critical. Lawyers, accountants, notaries, insurance companies and realtors are just a few examples.
Efficiency: Through integration of iXware with Xerox multifunction printers, e-mail applications, archiving solutions and business applications such as ERP and CRM, sending and receiving a fax effectively and efficiently becomes part of business processes.
Transparency: Centralisation and digitalisation creates uniformity of process as well as transparency of fax traffic.
Archiving: Paper archives are cumbersome, costly and ineffective. A digital archive is infinitely more practical, reliable, secure and cost effective. iXware digitizes fax traffic, making it part of the digital workflow and the digital archive.
Carbon Footprint: iXware helps reduce companies' carbon footprints by making conventional fax equipment – and associated energy consumption and waste – redundant. With fax to email the number of fax messages actually printed is reduced. Faxes which do need printing can be duplex printed.
Your current fax numbers can be ported to the Xerox Online Fax Service. It is always possible to order new (additional) fax numbers. You will only pay the monthly charge for your Fax Credit Bundle and for credit consumption outside of the bundle. Those credits include the telco costs, so you will no longer be billed by your telecom operator.
No on-site installation and up to 90% reduction of implementation costs
No installation and system administrator training costs
No hardware or hardware maintenance costs
No need to oversize the solution to deal with peaks
No IT management costs
No software updates and upgrades costs
No hidden costs
Save between 25% and 60% on operating costs
Save on fax lines and fax equipment
Save on international telecom costs - many international destinations
Fall into the same zone as local fax traffic
Improve efficiency, i.e. no more waiting at the fax machine
Retrieving a fax becomes as easy as retrieving an e-mail. Put an end to lost faxes
Transparent overview of your monthly faxing costs
Always remain up-to-date without additional investments
Why Choose Xerox?
Xerox Online Fax Service is, in the multifunction printer channel, a "Xerox only" solution
iXware is a Platinum Xerox Partner ('06, '07, '08, '09) and Xerox Business Partner
Xerox award-winning copiers, printers, and multifunction printers include flexible platforms that accommodate a wide variety of software solutions. Software functionality may vary by product model.