Xware is a Unified Messaging solution that allows you to integrate your faxes, text messages, voicemails, and digital documents within your existing IT environment. In combination with Xerox multifunction printers, iXware can integrate your entire company fax flow.
Key Features
Route inbound fax traffic to the user, MFP, or both
Capture header information, cover pages, delayed transmission, delivery report, fax distribution lists, automatic fax overview, central message conversion, reporting
Integrate with Lotus Domino or MS Exchange via iXware Gateway (SMTP) and others all without a connector
Templates within Lotus or Exchange make sending a fax or text message (SMS) as easy as sending an email
Send faxes from every office application and others
Other integration modules are available, such as for SAP, Navision, and Microsoft Dynamics
Integration with Xerox MFPs based on the Server Fax Kit, scan to e-mail, scan with metadata, etc.
Fax printer driver (LANFax)
LDAP possibilities and user management on one location without alterations in the schematics of LDAP
Archiving integration modules are available for archiving software using Metadata, XML, Filegate and others integration with for example MS Share Point, Xerox DocuShare, SFS, etc.
More and more communications find its way through your organisation. You need insight in all these kinds of communications and must be able to manage them in order to maximize productivity, improve responsiveness, and reduce costs.
Key Challenges
Compliance: Xerox and iXware can “close the leak” in the audit trail for fax traffic, helping organizations achieve compliance with Sarbanes Oxley, Basel II, EU Directives, local legislation, ISO requirements and many others.
Cost savings: Important examples are productivity gains (printing, waiting in line for the fax, waiting for the delivery report, etc.), consolidation of telephone lines (fewer lines required with greater availability) and depreciation and maintenance of conventional fax equipment.
Case files: Availability of accurate and up-to-date files is important to any organization. In some industries it’s mission critical. Lawyers, accountants, notaries, insurance companies and realtors are just a few examples.
Efficiency: Through integration of iXware with Xerox MFPs, email applications, archiving solutions and business applications such as ERP and CRM, faxing effectively and efficiently becomes part of the business processes.
Transparency: Centralization and digitalization creates uniformity of process as well as transparency of fax traffic.
Archiving: More and more organizations are coming to the realization that a paper archive is cumbersome, costly and ineffective. A digital archive is infinitely more practical and cost effective. iXware digitalizes fax traffic, making it part of the digital workflow and the digital archive.
The combination of Xerox with iXware solutions improve business processes and business results. iXware International develops specific Xerox modules for the integration of multifunctional devices and document management solution with iXware.
Simplicity
of fax traffic for user by User freedom via integration within the email and Office environment;
Efficiency
by complete functionality on the machine (integration with Xerox equipment);
Receive fax messages
in the email client, but also hardcopy on the Xerox equipment;
Insight in your communication
traffic (fax, SMS, voicemail both in- and out-bound);
Back-up and archiving
possibilities;
Create an audit trail
to comply with Sarbanes Oxley, Basel II, EU directives and a host of local laws and regulations.
Works as a traditional fax device
: delivery report, distribution lists, cover page, etc;
Save money
on equipment, handling of fax messages, losing fax messages, maintenance, toners, telephone lines, etc.
Security
(fax messages in mailbox instead of readable prints)
Wide number of integration possibilities
with ERP, CRM, and other solutions. For example: SAP, Navision, Microsoft Dynamics, Share Point Portal etc.
Why Choose Xerox?
Providing the Xerox multifunction with fax functionality in combination with the iXware fax server ensures an even more valuable multifunction machine and considerably improves your communication flows.
Adding an iXware fax server to a Xerox multifunction increases not only the functionality of the equipment but generates additional cost savings, as well.
Xerox award-winning copiers, printers, and multifunction printers include flexible platforms that accommodate a wide variety of software solutions. Software functionality may vary by product model.
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