iXware Manages Fax Traffic with Unified Messaging Capability

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iXware Fax Server

Integrate fax workflows and achieve compliance, archiving, and efficiency

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Overview
Your Challenges
How Xerox Can Help
Compatible Products
System Requirements

iXware deploys state-of-the-art document digitization technology for small, mid-size and large businesses to ensure fast and reliable delivery and receipt of all fax messages. By digitizing fax traffic, iXware Fax Server enables archiving for easy storage and retrieval, and helps customers comply with accounting and auditing regulations such as Sarbanes Oxley, Basel II, and HIPAA. Create an even more beneficial solution by combing iXware Fax with iXware Scanning.
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Key Features

Route inbound fax traffic to the user, multifunction printer (MFP), or both
Send faxes from your MFP, any e-mail or desktop application and Business Applications
Integrate with Xerox MFPs based on Xerox Extensible Interface Platform (EIP), Server Fax Kit, scan to e-mail, scan with metadata, etc.
Integrate with email servers such as Lotus Domino and MS Exchange through iXware Gateway (SMTP), all without a connector
Templates for Lotus Notes or MS Outlook make sending a fax or text message (SMS) as easy as sending an email
Capture header information, cover pages, delayed transmission, delivery report, fax distribution lists, automatic fax overview, central message conversion, and reporting
Archiving integration modules are available for archiving software using Metadata, XML, Filegate and others with MS SharePoint, Xerox DocuShare, etc.
Other integration modules are available for SAP, Navision, Microsoft Dynamics and others
Fax printer driver (LANFax)
AD/LDAP support for single user management without alterations to the AD/LDAP schematics

More and more types of communication find their way through your organization. Businesses need a clear overview of all kinds of communication and must be able to manage them in order to maximize productivity, improve responsiveness, and reduce costs.

Key Challenges

Compliance: Xerox and iXware can "close the leak" in the audit trail for fax traffic, helping organizations achieve compliance with Sarbanes Oxley, Basel II, HIPAA, local legislation, ISO requirements and others.
Archiving: More and more organizations are realizing that a paper archive is cumbersome, costly and ineffective. A digital archive is infinitely more practical and cost effective. iXware converts fax traffic into a digital format, making it part of the digital workflow and the digital archive.
Cost savings: Important examples are productivity gains (printing, waiting in line for the fax, waiting for the delivery report, etc.), consolidation of telephone lines (fewer lines required with greater availability) and depreciation and maintenance of conventional fax equipment.
Case files: Availability of accurate and up-to-date files is important to any organization. In some industries it's mission critical. Lawyers, accountants, notaries, banks, insurance companies and realtors are just a few examples.
Efficiency: Through integration of iXware with Xerox MFPs, email applications, archiving solutions and business applications such as ERP and CRM, faxing effectively and efficiently becomes part of the business process.
Transparency: Centralization and digitization create uniformity of process as well as transparency of fax traffic.

The combination of Xerox with iXware solutions improves business processes and business results. iXware International develops specific Xerox modules for the integration of MFPs and document management solutions with iXware.

Simplicity of fax traffic for users and user friendly integration within the email and desktop environment
Efficiency of complete functionality on the machine (integration with Xerox equipment)
Receive fax messages in the email client and/or as hardcopy on Xerox equipment
Overview of all inbound and outbound fax traffic
Back-up and archiving capabilities
Create an audit trail to comply with Sarbanes Oxley, Basel II, HIPAA and a host of local laws and regulations
Works as a traditional fax device: delivery reports, distribution lists, cover pages, etc.
Save money on equipment, handling of fax messages, losing fax messages, maintenance, toner, telephone lines, etc.
Security: receive faxes in a personal or departmental mailboxes instead of hardcopy on a fax machine
Wide range of integration possibilities with ERP, CRM, and other solutions. For example: SAP, Navision, Microsoft Dynamics, MS Share Point Portal etc.

Why Choose Xerox?

Providing the Xerox MFP with fax functionality in combination with the iXware Fax Server ensures an even more valuable multifunction machine and considerably improves your communication flows.
Adding an iXware Fax Server to a Xerox MFP increases not only the functionality of the equipment but generates additional cost savings as well.

Xerox award-winning copiers, printers, and multifunction printers include flexible platforms that accommodate a wide variety of software solutions. Software functionality may vary by product model. Contact your local sales representative for detailed compatibility information.

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