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Customer Assurance

Since Xerox is committed to excellence in after-sales support and services, our current policy is to support a product for a minimum of five years after it goes out of production. Supplies will be available for that product as long as there is sufficient demand for those supplies (at least as long as the product is supported).
Warranties
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Terms & Conditions

Service Agreement Terms & Conditions

CountryT & C DocumentProducts
Onsite
U.S.SERTC-06Phaser 740, 750, 780, 840, 850, 860, 1235, 2135, 3400, 6200, 7300, 7700, 8200
DocuPrint N24, N32, N40, N2025, N2125, N2825, N3225, N4025, N4525
SERTC-13Phaser 4500, 5500, 3500, 3450, 6100, 6120, 6250, 6300/6350, 7400, 7750, 7760, 8400, 8500/8550
CopyCentre C20, C118, C123/128, C133
FaxCentre F110, F116
WorkCentre C2424, M20, M24, M118/M118i, M123/128, PE16, PE120, PE220, 133, 4118, 4150, 7132
SERTC-16Phaser 3320, 3600, 3610, 3635MFP, 4510, 4600, 4620, 4622, 5500, 6115MFP, 6125, 6128MFP, 6130, 6140, 6180, 6180MFP, 6280, 6360, 6500, 6600, 6700, 7100, 7500, 7800, 8560, 8560MFP, 8860, 8860MFP
FaxCentre F2121, F2218
WorkCentre 3315, 3325, 3550, 3615, 3655, 4250, 4260, 4265, 5030, 5050, 5135, 5150, 5222, 5225, 5230, 5325, 5330, 5335, 5735, 5740, 5745, 5755, 5765, 5775, 5790, 5845, 5855, 5865, 5875, 5890, 5945, 5955, 6400, 6605, 6655, 7120, 7125, 7222, 7225, 7232, 7242, 7328, 7335, 7345, 7346, 7425, 7428, 7435, 7525, 7530, 7535, 7545, 7556, 7775, 7830, 7835, 7845, 7855
ColorQube 8570, 8870, 9201, 9202, 9203, 9301, 9302, 9303
Xerox D95, D1110, D125
Xerox Color 60, 70
U.S. onlySERTC-15FaxCentre F12, WorkCentre M15
U.S.SERTC-06Phaser 790, 2006
Quick Exchange
U.S.SERTC-08Phaser 3124, 3130, 3150, 3250, 3260, 3400, 6110, 6110MFP, 6120
Depot
U.S.SERTC-14Phaser 3100MFP, 3215, 3225, 3320, 3300MFP, 3450, 3500, 8400
WorkCentre PE16, PE120, PE220, 3210, 3220, 3320, 3315, 3325
U.S.SERTC-09Phaser 3400