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Customer Assurance
Since Xerox is committed to excellence in after-sales support and services, our current policy is to support a product for a minimum of five years after it goes out of production. Supplies will be available for that product as long as there is sufficient demand for those supplies (at least as long as the product is supported).
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Select your product from the menu above to view the Warranty.
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Service Agreement Terms & Conditions |
| Country | T & C Document | Products |
| Onsite |
| U.S. | SERTC-06 | Phaser 740, 750, 780, 840, 850, 860, 1235, 2135, 3400, 6200, 7300, 7700, 8200
DocuPrint N24, N32, N40, N2025, N2125, N2825, N3225, N4025, N4525 |
| SERTC-13 | Phaser 4500, 5500, 3500, 3450, 6100, 6120, 6250, 6300/6350, 7400, 7750, 7760, 8400, 8500/8550
CopyCentre C118, C123/128, C20
FaxCentre F110, F116
WorkCentre C2424, M20, M24, M118/M118i, M123/128, PE16, PE120, PE220, 133, 4118, 4150 |
| SERTC-16 | Phaser 3600, 3635MFP, 4510, 5500, 6115MFP, 6125, 6128MFP, 6130, 6140, 6180, 6180MFP, 6280, 6360, 7500, 8560, 8560MFP, 8860, 8860MFP
FaxCentre F2121, F2218
WorkCentre 4250, 4260, 5030, 5050, 5135, 5150, 5222, 5225/5230, 5735, 5740, 5745, 5755, 6400, 7120, 7125, 7232, 7242, 7328, 7335, 7345, 7346, 7425, 7428, 7435, 7525, 7530, 7535, 7545, 7556
ColorQube 8570/8870, 9201, 9202, 9203, 9301, 9302, 9303 |
| U.S. only | SERTC-15 | FaxCentre F12, WorkCentre M15 |
| U.S. | SERTC-06 | Phaser 790, 2006 |
| Quick Exchange |
| U.S. | SERTC-08 | Phaser 3124, 3130Q, 3150Q, 3250, 3400Q, 6110, 6110MFP, 6120Q |
| Depot |
| U.S. | SERTC-14 | Phaser 3100MFP, 3300MFP, 3450D, 8400D
WorkCentre PE16D, PE120D, PE220D, 3210/3220
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| U.S. | SERTC-09 | Phaser 3400 |
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