Xerox warrants that the Phaser 3150 printer and its Consumables, Routine Maintenance Items, and Options/Upgrades (related items) will be free from defects in materials and workmanship for the periods set out below:

• Printer: a period of one (1) year from the date of shipment or 150,000 prints, whichever comes first.
• Consumable (ink and toner): until original ink or toner is consumed (or Replace Print Cartridge message appears).

If the product proves defective during the warranty period, Xerox, at its option, will:

1. repair the product by means of telephone support or exchange service at no charge for parts or labor,
2. replace the product with a comparable product which may be new or remanufactured, or
3. refund the amount paid for the product, less a reasonable allowance for usage, upon its return.

Xerox recommends the Customer first utilize support materials shipped with the product, product diagnostics, information contained on the web, and email support. If unsuccessful, to obtain service under this warranty the Customer must notify Xerox Telephone Support or its authorized service representative of the defect before the expiration of the warranty period. Customers will provide appropriate assistance to Telephone Support personnel to resolve issues.

If telephone support is unsuccessful, Xerox or its authorized service representative will exchange the product without charge as provided below.

• Service is available within the customary service area in the United States, Canada, Austria, Belgium (Luxembourg), Finland, France, Germany, Greece, The Netherlands, Ireland, Italy, Norway, Portugal, Denmark, Spain, Sweden, Switzerland, and United Kingdom for products purchased in these countries.
• Outside the above mentioned countries, service is available within the customary service area in the country of purchase.

Xerox reserves the right to charge for exchange service in exceptional cases.

A description of the exchange process may be obtained from the local Xerox Customer Support Center. Exchange service is at Xerox' or its authorized service representative's sole discretion and is considered an option of last resort.

If the Customer's product contains features that enable Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Xerox may request that the Customer allow such remote access to the product.

In the maintenance of the product, Xerox may use new or equivalent to new parts, assemblies or products for equal or improved quality. All defective parts, assemblies, and products become the property of Xerox. Xerox may require the return of parts, assemblies and products to a designated Xerox Depot or the Xerox representative from which the part, assembly, or product was originally purchased. Return and claims will be handled according to the current Xerox procedure.

These warranties shall not apply to any defect, failure, or damage caused by improper use or inadequate or improper maintenance and care. Xerox shall not be obligated under these warranties:

1. to repair damage resulting from attempts by personnel other than Xerox representatives to install, repair, or service the product unless directed by a Xerox representative;
2. to repair damage, malfunction, or degradation of performance resulting from improper use or connection to incompatible equipment or memory;
3. to repair damage, malfunction, or degradation of performance caused by the use of non- Xerox printer supplies or consumables or the use of Xerox supplies not specified for use with this printer;
4. to repair an item that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or degrades performance or reliability;
5. to perform printer maintenance or cleaning or to repair damage, malfunction, or degradation of performance resulting from failure to perform printer maintenance and cleaning as prescribed in published product materials;
6. to repair damage, malfunction, or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the product's documentation;
7. to repair damage, malfunction, or degradation of performance resulting from failure to properly prepare and transport the product as prescribed in published product materials;
8. to repair damage, malfunction, or degradation of performance resulting from acts of God or nature, acts of terrorism, explosion, flood, fire, war and riots;
9. to repair this product after it exceeds the print volume referenced in this warranty statement;
10. to replace items that have been refilled, are used up, abused, misused, or tampered with in any way;
11. to install replacement items that are considered customer replaceable;
12. to support software not supplied by Xerox;
13. to provide software or firmware updates or upgrades.

Any service identified in the above list and provided by Xerox at the Customer's request shall be invoiced to Customer at Xerox' then-current rates for parts, labor, and travel.

THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT AND ITS RELATED ITEMS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND RELATED ITEMS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES.

Some states, provinces, and countries do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state, province, or country.

TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL XEROX AND ITS VENDORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

For the software warranty, see the end-user license agreement included with the software.