 |  |  |  |  |  |  |
|


|
|
On-site*
|
Quick Exchange*
|
Depot* |
Conversion |
Product Setup |
Time and Material |
|
Description
|
|
Provides help when you need it, where you need it in the most critical situations. Telephone troubleshooting, plus any parts, labor or travel costs associated with the printer repair.
|
Offers maximum value, featuring overnight product replacement via next-day air. Telephone trouble-shooting, plus all shipping charges prepaid by Xerox.
|
Most cost-effective way to repair and have your original unit returned. Telephone trouble-shooting, parts, labor, plus return shipping.
|
Converts one year depot warranty to one year on-site or Quick Exchange
service (only available on Phaser 3400) from date of original purchase.
|
Have your product set up by one of our specialists.
|
Available when your printer is out of warranty and no Service Agreement has been purchased. This offering is chargeable for labor, parts used in the repair, and a zone charge for travel (where applicable). Available on-site or at the nearest depot (when applicable). Available for purchase anytime.
|
|
On-site* |
Quick Exchange |
Depot* |
Conversion |
Product Setup |
Time and Material |
|
Who to Contact to Purchase
|
|
Xerox (1-800-835-6100) or Local Reseller
|
Xerox (1-800-835-6100)
|
Xerox (1-800-835-6100)
|
Xerox (1-800-835-6100)
|
Xerox (1-800-835-6100) or Local Reseller
|
Xerox (1-800-835-6100)
|
|
Who to Contact for Service
|
|
Xerox (1-800-835-6100) or Authorized Service Provider
|
Xerox (1-800-835-6100)
|
Xerox (1-800-835-6100)
|
N/A
|
Xerox (1-800-835-6100)
|
Xerox (1-800-835-6100)
|
|
*Available on Extended or Annual Basis:
|
|
Extended Service Agreement
Available at time of printer purchase or within the first 90 days of ownership; saves you up to 28%. |
Annual Service Agreeement
Available after the first 90 days of printer purchase. |
Back to Services Home
|