United States   > change
> Office Products > Printers > Black and White Printers > Phaser 5500

Phaser™ 5500 Product Support

Jump to: Troubleshooting Help | Software and Drivers | Phaser 5500 Quick Start Tutorials | Manuals and Documentation | Printer Management Tools | Video Instructions | Support Contact Information

Troubleshooting Help - Knowledge Base
Troubleshooting Help

Support Knowledge Base 

Search specific solutions or use our step by step guides to find solutions for error codes, print quality, color matching, media jams, software installation, networking and much more.

Automated Remote Diagnostic Tool - PhaserSMARTTM

If your printer is networked, it can actually communicate with our support knowledge base directly, and troubleshoot itself!

Software and Drivers
Software and Drivers
>>Software and Drivers

Phaser 5500 Quick Start Tutorials
The Xerox Phaser 5500 Windows Printer Driver is a powerful tool designed to help you access and use many of your printer's special features.

Launch Phaser 5500 Quick Start Tutorials!

  

View step-by-step Quick Start Flash videos to learn more about each of the following topics:

  • The Complete Driver Walk-Through
  • Selecting Print-Quality Modes
  • Printing on Both Sides of the Paper
  • Checking Printer Status
  • Printing on Special Paper Types
  • Using Custom Size Paper

^ BACK TO TOP

Manuals and Documentation
Start Here: Select a Language
English   Svenska   Hungarian If you experience difficulty viewing PDF's in your browser, download the PDF to your hard drive. To download, right-click the link and select the Save Target As option. Open and view the document in Adobe® Acrobat® Reader®. To get the latest version of Adobe Reader, click here.
French   Norsk   Greece
Italiano   Dansk   Korean
Deutsch   Suomi   Simplified Chinese
Spanish   Russian   Traditional Chinese
Portuguese   Czech    
Nederlands   Polish      

English  
Quick Reference Guide 936 Kb
Setup Guide 1.1 Mb
User Guide 3.9 Mb
Instruction Sheets 5.1 Mb
 
Xerox Phaser 5500 Statement of Volatility
6/31/2006
  Setup: Network Installations
Reference: Features
Reference: Printing
Reference: Troubleshooting

^ BACK TO TOP

Printer Management Tools
Phaser 5500 Printer Management Tools
CentreWare Manuals

Software - System Management and Administration
Software tools & support for your Phaser 5500 printer management needs.

^ BACK TO TOP

Video Instructions

The following Instruction Videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads (file sizes listed).
 

Adding Memory

 Play Movie (2.01 Mb)

Replacing the Maintenance Kit (Fuser, Transfer Roller, Feed Rollers)

 Play Movie (3.92 Mb)

Installing the Duplex Unit

 Play Movie (1.60 Mb)

Using the Envelope Tray

 Play Movie (835 Kb)

Installing the Feed Roller

 Play Movie (1.37 Mb)

Installing the Finisher

 Play Movie (2.70 Mb)

Installing the Hard Drive

 Play Movie (999 Kb)

Installing the 1000-Sheet Feeder

 Play Movie (1.53 Mb)
Installing the 2000-Sheet Feeder Play Movie (1.03 Mb)

Clearing Paper Jams

 Play Movie (1.52 Mb)

Printer Setup

 Play Movie (2.04 Mb)

Loading Staples

 Play Movie (667 Kb)

Installing the Toner Cartridge

 Play Movie (800 Kb)

Using the Tray 1 (Multi-purpose Tray)

 Play Movie (2.59 Mb)

Installing the Drum Cartridge

 Play Movie (1.33 Mb)

^ BACK TO TOP

Support Contact Information
Customer Technical Support:
For Phaser & Network Printers: Toll Free: 1-800-835-6100, U.S. & Canada