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Phaser™ 5400 Product Support

Jump to: Troubleshooting Help | Software and Drivers | Manuals and Documentation | Video Instruction | CentreWareTM Printer Management | Support Contact Information

Troubleshooting Help - Knowledge Base
Troubleshooting Help

Support Knowledge Base 

Search specific solutions or use our step by step guides to find solutions for error codes, print quality, color matching, media jams, software installation, networking and much more.

Software and Drivers
Software and Drivers
>>Software and Drivers

Manuals and Documentation

The following Manuals, Guides, Instruction Sheets and documents are available in printable (PDF) format. Get Acrobat Reader™ here.

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Video Instruction

The following videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads and many are interactive.
Note: To hear the audio track for a video, make sure that your computer is equipped with a sound card.

Select a Topic: Overview | Drivers | Install/Replace | Media | Technical
 

Overview

How do I use the Control Panel?

Play Movie (100 Kb)

What is a Printer Driver?

Play Movie (500 Kb)

What are the Print Features of the Phaser 5400?

Play Movie (450 Kb)

More Overview Video Instructions...

 

Drivers

How do I Install the Windows 2000 Driver?

Play Movie (1.7 Mb)

How do I Install the Windows 98 Driver?

Play Movie (1.8 Mb)

How do I Install the Windows NT Driver?

Play Movie (1.7 Mb)

How do I Install the Macintosh OS 8.X - 9.1 Driver?

Play Movie (418 Kb)

More Driver Video Instructions...

 

Install/Replace

How do I Install the Printer?

Play Movie (360 Kb)

How do I Install the RAM/Flash ROM?

Play Movie (2 Mb)

How do I Install the Print Cartridge?

Play Movie (600 Kb)

How do I Install the Duplex Module?

Play Movie (250 Kb)

How do I Install the Hard Drive?

Play Movie (1.7 Mb)

More Install/Replace Video Instructions...

 

Media

How do I clear Paper Jams?

Play Movie (2.3 Mb)

How do I Load A4/Letter size Media?

Play Movie (1 Mb)

How do I Load A3/Ledger size Media?

Play Movie (1.1 Mb)

How do I Prevent Paper Jams?

Play Movie (600 Kb)

More Media Video Instructions...

 

Technical

How do I set the TCP/IP address?

Play Movie (410 Kb)

How do I print the Configuration page?

Play Movie (175 Kb)

How is the Phaser 5400DX Configured?

Play Movie (235 Kb)

How is the Phaser 5400N Configured?

Play Movie (250 Kb)

How is the Phaser 5400DT Configured?

Play Movie (240 Kb)

More Technical Video Instructions...

 

CentreWareTM Printer Management
Contact Support

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Support Contact Information
Customer Technical Support:
For Phaser & Network Printers: Toll Free: 1-800-835-6100, U.S. & Canada