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Phaser™ 4500 Product Support

Troubleshooting Help - Knowledge Base
Troubleshooting Help

Support Knowledge Base 

Search specific solutions or use our step by step guides to find solutions for error codes, print quality, color matching, media jams, software installation, networking and much more.

Automated Remote Diagnostic Tool - PhaserSMARTTM

If your printer is networked, it can actually communicate with our support knowledge base directly, and troubleshoot itself!

Frequently Asked Questions

Find answers to commonly asked technical support questions for your product.

Software and Drivers
Software and Drivers
>>Software and Drivers

Phaser 4500 Quick Start Tutorials
The Xerox Phaser 4500 Printer Driver is a powerful tool designed to help you access and use many of your printer's special features.

Launch Phaser 4500 Quick Start Tutorials!

 

View step-by-step Quick Start Flash videos to learn more about each of the following topics:

  • The Complete Driver Walk-Through
  • Selecting Print-Quality Modes
  • Printing on Both Sides of the Paper
  • Checking Printer Status
  • Printing on Special Paper Types
  • Using Custom Size Paper

Manuals and Documentation
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English
Quick Reference Guide 855 Kb
Documents in PDF format All Manuals, Guides, Instruction Sheets and documents are available in printable (PDF) format. Get Acrobat Reader™ here.
Setup Guide 789 Kb
Reference Guide 2.8 Mb
Instruction Sheets 8.0 Mb
  Setup: Network Installations
Xerox Phaser 4500 Statement of Volatility
6/31/2006
 
 
Setup: Upgrades & Options
Reference: Features
Reference: Printing
Reference: Troubleshooting

Phaser 4500 Parts List and Diagrams

Parts List and Diagrams

Video Instructions

The following Instruction Videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads - file sizes are listed if the file is 1 MB or larger.

 

Adding Memory

Play Movie (5.6 MB)

Changing Paper

Play Movie (3.1 MB)

Clearing Paper Jams

Play Movie (7 MB)

Envelopes - How to print on

Play Movie (1.4 MB)

Fuser

Play Movie (4.1 MB)
Installing the Lower Media Trays Play Movie (4.4 MB)

Installing the Print Cartridge

Play Movie (3.5 MB)

Installing the Stacker

Play Movie (5 MB)

Maintenance for the Printer

Play Movie (13.3 MB)

Printing Labels

Play Movie (1.2 MB)

Printing Transparencies

Play Movie (2 MB)

Setting up the Printer

Play Movie (7 MB)

Upgrading the Printer

Play Movie (2.6 MB)

Using the Duplexer

Play Movie (4.1 MB)

Using Special Papers

Play Movie (2.1 MB)

Support Contact Information
Customer Technical Support:
For Phaser & Network Printers: Toll Free: 1-800-835-6100, U.S. & Canada