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DocuPrint™ N4525 Product Support

Jump to: Troubleshooting Help | Software and Drivers | Manuals and Documentation | Video Instruction | CentreWareTM Printer Management | Support Contact Information

Troubleshooting Help - Knowledge Base
Troubleshooting Help

Support Knowledge Base 

Search specific solutions or use our step by step guides to find solutions for error codes, print quality, color matching, media jams, software installation, networking and much more.

Software and Drivers
Software and Drivers
>>Software and Drivers

Manuals and Documentation
Manuals and Documentation

The following Manuals, Guides, Instruction Sheets and documents are available in printable (PDF) format. Get Acrobat Reader™ here.

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Video Instruction
Video Instruction

The following videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads and many are interactive.
Note: To hear the audio track for a video, make sure that your computer is equipped with a sound card.

Select a Topic: Overview | Drivers | Install/Replace | Media | Technical
 

Overview

How do I use the Front Control Panel?

Play Movie (225 Kb)

What is a Printer Driver?

Play Movie (600 Kb)

More Overview VideoFAQs...

 

Drivers

How do I Install the Windows 98 Driver?

Play Movie (1.5 Mb)

How do I Install the Windows NT Driver?

Play Movie (1.2 Mb)

How do I Install the Macintosh OS Driver?

Play Movie (430 Kb)

More Driver VideoFAQs...

 

Install/Replace

How do I Install the Network Interface Card?

Play Movie (1.3 Mb)

How do I Install the Hard Drive?

Play Movie (1.1 Mb)

How do I Install the Duplex Module?

Play Movie (600 Kb)

How do I Install the RAM/Flash ROM?

Play Movie (1 Mb)

How do I Install the Staple Cartridge on the Finisher?

Play Movie (900 Kb)

How do Install the Finisher?

Play Movie (No Audio - 14 Mb)
Play Movie (No Audio - 13 Mb)

More Install/Replace VideoFAQs...

 

Media

What causes Paper Jams in the Printer?

Play Movie (350 Kb)

How do I Load Letterhead Media for Two-sided Printing?

Play Movie (650 Kb)

I have 11 x 17 inch Bond Paper - How do I Load it into Tray 3?

Play Movie (750 Kb)

I have 8.5 x 11 inch Bond Paper - How do I Load it into Tray 1?

Play Movie (775 Kb)

More Media VideoFAQs...

 

Technical

What is the Life Expectancy of the Laser Print Cartridge?

Play Movie (300 Kb)

How do I Empty the Finisher Punchbox?

Play Movie (365 Kb)

What is the Life Expectancy of the Maintenance Kit?

Play Movie (300 Kb)

How do I Print the Configuration Sheet?

Play Movie (125 Kb)

How do I Configure the TCP/IP address?

Play Movie (450 Kb)

More Technical VideoFAQs...

 

CentreWareTM Printer Management
Contact Support

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Support Contact Information
Customer Technical Support:
1-800-821-2797 (U.S. only)
1-800-939-3769 (Canada only)