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| Phaser™ 8500/8550 Product Support
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If you currently own a Phaser 8500 or 8550 Color Printer we would like to make you aware of a Printhead Software update.
If your Phaser 8500 serial number is below WYN143344, or if your Phaser 8550 serial number is below WYP144312, Click
here to go to the registration form and to download the update file. |
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Online Support Assistant Knowledge Base
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| The Online Support Assistant provides instructions and troubleshooting help to solve your printer problems. It provides the same information our Product Support Specialists use when resolving printer problems over the phone. It includes solutions for error codes, print quality, media jams, software installation and much more. |
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Automated Remote Diagnostic Tool - PhaserSMARTTM
If your printer is networked, it can actually communicate with our support
knowledge base directly, and troubleshoot itself!
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| The Phaser 8500/8550 Printing & Scanning Drivers are powerful tools designed to help you access and use many of your printer's special features. |
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View step-by-step Quick Start Flash videos to learn more about each of the following topics:
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| Use the links below to view the control panel installation video and special Online Support Assistant instructions |
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The following Instruction Videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads - file sizes are listed if the file is 1 MB or larger. |
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