If you currently own a Phaser 8500 or 8550 Color Printer we would like to make you aware of a Printhead Software update.
If your Phaser 8500 serial number is belowWYN143344, or if your Phaser 8550 serial number is belowWYP144312, Click
here to go to the registration form and to download the update file.
The Online Support Assistant provides instructions and troubleshooting help to solve your printer problems. It provides the same information our Product Support Specialists use when resolving printer problems over the phone. It includes solutions for error codes, print quality, media jams, software installation and much more.
The following Instruction Videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads - file sizes are listed if the file is 1 MB or larger.