United States> change country
Share this page:

Phaser™ 850 Product Support

Troubleshooting Help - Knowledge Base
Troubleshooting Help

Support Knowledge Base 

Search specific solutions or use our step by step guides to find solutions for error codes, print quality, color matching, media jams, software installation, networking and much more.

Frequently Asked Questions

Find answers to commonly asked technical support questions for your product.

Software and Drivers
Software and Drivers
>>Software and Drivers

Manuals and Documentation
Manuals and Documentation

The following manuals, guides and instruction sheets are available in printable (PDF) format. Get Acrobat Reader™ here.

Phaser 850 Parts List and Diagrams

Video Instructions
Videos

The following Instruction Videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads - file sizes are listed if the file is 1 MB or larger.

 

Printer Tour

Play Movie

Color Matching Solutions

Play Movie

Windows Driver Tour

Play Movie

Selecting Paper Trays

Play Movie

Front Panel Help

Play Movie

Envelope Printing

Play Movie

Transparency Printing

Play Movie

Ink Replacement

Play Movie

Empty Waste Tray

Play Movie

Maintenance Kit Replacement

Play Movie

Cleaning the Light Stripes and Smears

Play Movie

Clearing Jams

Play Movie

Support Contact Information
Customer Technical Support:
For Phaser & Network Printers: Toll Free: 1-800-835-6100, U.S. & Canada